Support Specialist Project Management

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Diego-Penalver-

Resume.pdf

Diego Penalver

® Katy, TX 77493 © 954-***-**** 4 **********@*****.***

PROFESSIONAL Experienced Office Management and Administration Professional experienced

SUMMARY optimizing productivity, efficiency and service quality across various

environments. Highly dependable, ethical and reliable support specialist and

leader that blends advanced organizational, technical and business acumen

Works effectively with cross-functional teams in ensuring operational and service

excellence.

SKILLS

Project Development «Planning and Implementation

Conflict Mediation ¢ Contract Administration

Project Management ¢ = Workflow Planning

Sales

WORK HISTORY SUPERVISOR OF OPERATIONS 01/2019 to 04/2022

Acopan LLC Pembroke Pines, FL

Identified and resolved unauthorized, unsafe, or ineffective practices.

Established positive and effective communication among unit staff and

organization leadership, reducing miscommunications, and missed

deadlines

Devised processes to boost long-term business success and increase

profit levels.

Established and administered annual budget with controls to prevent

overages, minimize burn rate, and support sustainability objectives.

Completed bi-weekly payroll for [Number] employees

MANAGER 03/2015 to 01/2019

Cruisin’ Green LLC Coral Gables, FL

Managed and motivated employees to be productive and engaged in work.

Accomplished multiple tasks within established timeframes.

Maintained professional, organized, and safe environment for employees

and patrons.

Resolved staff member conflicts, actively listening to concerns and finding

appropriate middle ground.

Maintained professional, organized, and safe environment for employees

and patrons

EDUCATION Associate of Science Construction Inspection 06/2004

Antonio Jose De Sucre, Puerto La Cruz, Venezuela

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