KALYANI THILAK

ad3l4m@r.postjobfree.com • 408-***-**** • https://www.linkedin.com/in/kalyanithilak

SENIOR IT PROJECT MANAGER SAAS SOLUTIONS • LEAD OF CLOUD SERVICES & IT OPERATIONS Dynamic IT program and product management executive with over a decade of experience spearheading infrastructure development and delivery at renowned technology firms.

Adept at leading cross-functional teams to drive sustainable growth and delivering complex SaaS solutions in fast-paced environments. Proficient in optimizing Agile and Scrum methodologies to enhance project delivery and implementing Cloud-based architectures that increase scalability and performance. Strong background in integrating customer-driven UI/UX design principles to foster product engagement and satisfaction.

Committed to leveraging analytical insights for strategic decision- making and program management excellence. Accustomed to managing substantial budgets, negotiating with vendors, and cultivating partnerships that yield long-term benefits. Eager to bring a track record of innovation and leadership to a forward-thinking IT SaaS company.

Agile and Scrum Methodologies • Vendor Management and Negotiations • Cross-Functional Team Leadership • Analytical & Problem-Solving Skills • Leadership & Team Management • Strategic Planning & Execution • Technical Proficiencies • Professional Development • Communication & Interpersonal Skills. Professional Experience

VP of Infrastructure Development and Delivery Oct 2022-Present City Group • California, United States

Orchestrated the seamless migration of company-wide infrastructure to AWS, improving system availability by 27% and Developed a comprehensive cloud infrastructure framework, which bolstered deployment efficiency and scalability. Accelerated the development lifecycle through the optimization of CI/CD processes, enabling quicker feature release cycles. Developed project roadmaps by delineating key milestones and deliverables, ensuring clear project progression and successful outcome Experienced in Agile project management, involving the development of prioritized product backlogs and crafting user stories Utilizing my comprehensive program management skills, I spearheaded a team in creating a resilient application platform. This platform effectively streamlined the onboarding process for pillar teams, ensuring a smooth transition to the AWS cloud environment

Utilized CloudCheckr and AWS Cost Explorer to bolster cloud financial management, integrating comprehensive cost management, security, and compliance capabilities with intuitive visualization tools to identify and optimize costs effectively

Led the execution of Privacy Impact Assessments (PIAs) for both new and existing products, vendors, and features, overseeing all facets of the process. Developed and upheld privacy policies, procedures, and documentation to ensure compliance with legal mandates and industry best practices Led cross-functional international teams in pioneering UI/UX product initiatives, noticeably improved upon customer engagement and satisfaction.

Conducted strategic fiscal management, reallocating budgets and reconfiguring vendor contracts to maximize UI/UX Product

Development

and Analytics

Data-Driven

Decision

Making

CI/CD and

SDLC

Management

Budgeting

and Cost

Optimization

IT Service

Management

Project,

Program and

Product

Management

Architecture AWS Cloud

Infrastructure

Development &

Delivery

Vendor &

Budget

Management

Program &

Product

Management

Technology &

Solutions

Development

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operational efficiency.

Forged a robust cloud infrastructure protocol, supporting a significant uplift in deployment operations. Senior Project Manager Sep 2021-Oct 2022

Xoriant Technology and Services • California, United States Developed a customer-centric product strategy informed by UI/UX insights, leading to a substantial uptick in product utilization.

Steered a team to deliver cutting-edge SaaS solutions, significantly contributing to company growth. Transitioned the team to Agile Scrum methodologies, which enhanced project execution flow. Drove the development of an advanced inter-departmental communication system, optimizing project visibility. Cultivated lucrative vendor relationships, which had a notable positive impact on service quality and cost- efficiency.

STEM Program Manager Dec 2017-Jul 2021

Quarry Lane Incorporation • California, United States Established and nurtured strategic alliances with tech entities, enriching the educational content and tools available to the program.

Innovated a STEM curriculum that markedly boosted student involvement and program interest. Collaborated with various teams to establish and deploy new educational standards, impacting a wide student demographic.

Administered project budgets in excess of one million dollars, ensuring adherence to financial goals and guidelines.

Leveraged analytics to gauge program effectiveness, employing data to drive continuous improvement and policy development.

Project Manager Dec 2010-Jul 2013

Bigstream Technology Services • Remote

Administered remote team operations, producing numerous software updates, and expanding the company's client base. Guided the integration of CI/CD practices which optimized project outcomes. Coordinated project scope and timelines, ensuring all milestones were accomplished in accordance with strategic plans.

Inspired innovation in UI/UX design applications, generating significant customer experience enhancements. Orchestrated negotiations securing essential software services, achieving notable cost reductions. Project Engineer Aug 2005- Nov 2007

Wipro Technologies • Tamil Nadu, India

Streamlined SDLC processes for key client projects, resulting in a 10% improvement in project delivery timelines. Optimized software development life cycle processes for key client projects, enhancing overall project performance.

Co-managed a multinational engineering team, delivering infrastructure solutions that met with international caliber.

Oversaw software enhancements to reduce system vulnerabilities and improve user experience post-deployment. Embedded a culture of progressive enhancement, adopting emerging technologies to increase team efficiency. Executed rigorous quality assurance measures, assuring the delivery of premium software products. Education

Master of Business Administration (MBA) Amity University Ø Specialized in the intricate dynamics of human resources management, organizational behavior, and strategic personnel administration.

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Bachelor of Science in Mathematics, Physics, and Chemistry Osmania University Ø Gained a comprehensive understanding of mathematical principles, physical theories, and chemical concepts through an interdisciplinary curriculum.

Licenses & Certifications

AWS Certified Cloud Practitioner • Amazon Web Services (AWS) Sep 2021 – Sep 2024 The Product Management for AI & Data Science Course • Udemy Jan 2024 Agile Scrum Fundamentals • Udemy Aug 2021

Cisco Certified Network Associate Routing and Switching (CCNA) • Cisco STEM Certified • National Institute of STEM Education (NISE) Customer & People Analytics • Coursera (University of Pennsylvania

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