Green Bay Customer Service

Dawn Kreuser

Green Bay, Wi ***** • +1-920-***-**** • *********@*****.***

Professional Summary

Customer Service oriented leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Skills

Animal Training

Dietary Needs

Medication Regimens

Dog Behavior

Dietary Restrictions

Animal Fostering

Dog Walking

Valid Driver's License

Verbal and Written Communication

Microsoft Office

Adaptability and Dependability

Data Entry

Customer Experience

Computer-Aided Design (CAD)

Office Support

File Management

Legal Documents

Preparing for Court

Work History

Private Dog Sitter, 08/2018 to Current

Christine Kleczka/Black Lab Jake – Green Bay, WI

2nd family-Simpson Family -Annie & Lily(as needed by family) Kleczka Family -Jake : Monday-Friday

Exercised animals regularly with walks and rigorous play activities. Followed pet care instructions, dietary needs, and medication regimens. Collected animal waste produced on walks and discarded in trash or approved Prepared and administered medications and treatments as prescribed by veterinarian. Municipal Court Clerk, 06/2003 to 08/2018

Village Of Bellevue – Bellevue, WI

Maintained court dockets and updated disposition of cases after court hearings and trials. Prepared court orders and judgments for signature. Answered telephone calls, took messages and transferred calls to appropriate colleagues. Provided assistance to attorneys and court personnel in courtroom Collected court fees and fines and recorded amounts collected in Software. 911 Public Safety Telecommunicator, 05/1996 to 07/2005 City Of DePere & Village Of Ashwaubenon – Brown County Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.

Assessed emergency requests and made quick judgment calls to determine appropriate action. Provided on-the-job training and coaching to develop new dispatchers. Offered friendly and efficient service to customers, handled challenging situations with ease. Applied interpersonal skills in neutralizing hostile and emotionally charged situations. Education

Bachelors: Business Management With Minor in Criminal Justice Concordia University - Green Bay

Associates: Business Administration

NWTC - Green Bay, WI

Hobbies

Fostering dogs for Green Bay Animal Rescue

Participate in fund raising for needs of Green Bay Animal Rescue(GBAR) Swimming and recreation

Additional Information

I originally retired due to my mothers health problems and care. After she passed, i joined GBAR and fostered my first dog. I also have a yellow lab.

Then was hired by Christine Kleczka to care for her Lab who needed medications. Then i took on Weekend dog care with Lily & Annie.

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