Karthika Subramanian

Mail Id: ad3l29@r.postjobfree.com

Contact no: 331-***-****

Career Objective

Ambitious Information Technology graduate committed to academic excellence, looking forward to restart my professional career. Solid team player with outgoing, positive demeanour and proven skills in establishing rapport with clients. Successful in applying strong communication and problem resolution skills.

Skills

• Microsoft Office Suite • Time Management • Task Prioritization

• Verbal Communication • Problem Solving • Multitasking

• Interpersonal Skills • Attention to detail • Friendliness

Education

Bachelor of Science, Information Technology (IT)

Professional Experience

Systems Engineer, Infosys Technologies Chennai, India [04/2013 – 04/2017]

Verified security, scalability and stability of the system.

Analyzed system logs to detect any irregularities that may indicate a problem with the system or its components.

Applied system updates to reduce impact to efficiency.

Developed and maintained system documentation, including installation procedures, operational guidelines and user manuals.

Managed backups of critical data stored on servers.

Worked on ticketing tool like Service Now to raise tickets and change requests.

Communicated with clients to understand the system requirement.