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Customer Service,Technical Support, sales, helping others.

Location:
Ruskin, FL, 33570
Posted:
February 13, 2024

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Resume:

Christopher Johnson

**** ****** ***** *****

Ruskin, Florida 33570

229-***-****

ad3l19@r.postjobfree.com

Objective – To join an organization that will exercise my strong marketing, sales, computer and organizational skills. I will exert high energy and a team player attitude enhancing the company.

Experience

J& J Cycle Center (May 1990-March 2006)

Parts Manager, Service Coordinator

Handled inside technical support such as warranty work, product order and shipment tracking

Prepared customer work orders and estimates for customers and insurance companies

Managed and coordinated mechanic’s work schedule, delivery and pickup of units.

Forecast, monitor and track service department expenses

Utilized Windows 95, XP, Parts Smart, Power Point, Office, Bell & Howell Light Speed, Excel and Peachtree Accounting software

Daily communication without clients, sales representatives, parts and corporate warranty support team

Regal Marine (March 2006-March 2009)

Assembly Worker

Assembly of boat hull and deck

Installed the motors and out drives

Simplified the work process for employees

Specialist

Performed inspections on hulls and decks

Created an energetic work environment

Completed assembly on decks and hulls

Initiated the inspections of final product

Installed motors

Ran the water test for finished product

Academy Sports (November 2013-2018)

Provide prompt customer service

Zone merchandise

Handle price changes

Unload merchandise from trucks

Set and maintain plan-o-grams

Barney’s Motorcycles & Marine (February 2020-November 2022)

Product Specialist

Customer Service and Product Demonstration

Consultative Sales process with Customers

Follow-up with Customers to determine satisfaction

Top 10% Sales Associate each month with positive customer surveys

National Powersports Auction (November 2022-Current)

Buyer

Frontline response to customer inquiries about selling their motorcycle on the wholesale market

Communicate with customers about their motorcycle and produce sales price for customers using market data through latest auction information

Review title and lein information and make sure it is correct

Coordinate transportation to make customer experience seamless

Utilize SalesForce to track daily productivity in a high-paced environment

Education

Valwood School, Graduated 1993

Wiregrass College, Certificate in Leadership and Human Relations 2008

Georgia Military College, Associates Degree, 2010



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