Jolene Viano

Tavares, FL *****

ad3l0d@r.postjobfree.com

+1-407-***-****

Seeking an opportunity with a progressive organization offering strong opportunities for growth where I can utilize my exceptional communication skills, logistics-minded, detail oriented service background, impressive moral compass and driven work ethic. I am currently seeking full-time employment.

Work Experience

Payroll Manager

JSM and Associates - Tavares, FL

June 2021 to December 2023

Processes over 500 employee payroll weekly

Used three different payroll systems weekly for Payroll and HR functions. Filed Federal and State taxes for 8 states and one international location. Implimented a new Payroll platform. Developed/ trained for three companies on payroll procedures and HR protocals.

Operations Manager

MaidPro

June 2020 to June 2022

· Vendor Contracts/ Client Contracts/ Client Liaison/ Business Growth Development

· Payroll/ Scheduling/ Workman’s Comp / QuickBooks

· HR/ Hiring / Recruiting/ Benefits Admin/ Office Suites/ Training

· Purchasing/ Budgeting

Scheduling Manager

First Light Home Care

February 2019 to March 2022

· Medical Scheduling/ Medical Coding/ Microsoft Suites/ Staff Payroll

· Patient Care Coordination/ Developing Medical Plans

· Training Development/ CPR Coordination/ Certificate Authenticating

· VA Coordinator

Corporate Investigations Manager and State of Florida Operations Manager BCM Security

February 2018 to October 2021

· Develop Security Plans with Clients

· Training Protocol/ Authenticate Employment/ Contracted Employee Payroll

· Manage Venues

·

Logistics Manager / Team Lead / Personal Protection Specialist The Westpac Group / Silver Spear Security

November 2012 to March 2021

· Develop Security Plans with Clients

· Training Protocol/ Authenticate Employment/ Contracted Employee Payroll

· Manage Venues International Tour Specialist/ Unusual Venue protocol

· Personal Protection Specialist

· High Risk/ High threat/ Combat Extraction Team Lead Logistics Coordinator and Resident Liaison

Cypress Cove Resort

October 2013 to October 2017

· Vendor Contracts/ Client Contracts/ Client Liaison/ Membership Background Checks

· Payroll/ Scheduling/ Workman’s Comp / QuickBooks

· HR/ Hiring / Recruiting/ Benefits Admin/ Office Suites/ Training

· Purchasing/ Budgeting

·

Private Investigator Intern

A Very Private Eye

November 2012 to April 2014

· Investigator

· Insurance Fraud/ Custody Specialist

· Skip Tracing/ Background Clearance

· Litigation Support Team Lead

Permanent Substitute Teacher-Orange County Public School Kelly Educational Services

October 2006 to September 2012

Entertainment Entertainer Dispatch/Coordinator

Walt Disney World Entertainment

July 1992 to December 2006

Education

Associate in Science (AS) in Criminology/ Behavioral University of Central Florida

2014 to Present

Associate in Science (AS) in Criminology

Valencia Community College

August 2009 to December 2014

Skills

• Strong Customer Service with Polished Etiquette/Project Management/Planning/Organizing/Scheduling/Payroll/Team Coordinator/Dispatcher/Logistics/Public Speaking

(See Reverse)

Multi line Phone

Advanced Internet Research Skills

Conference calling

Social Media

MS Word/Excel/Power Point/Outlook/Notebook Guard X MS Project

Evolution

MS Streets and Trips

Phocus

Visio

Sales Bridge

Jobber

Various SMS Systems

RDP ( Resort Data Processing)

ADP

ADT

Quicken

QuickBooks

Google Voice /with OBIHAI

Torrent

Gusto

• Kronos

• NetSuite

• ADP

• QuickBooks

• Microsoft Excel

• Payroll

• Organizational skills

• Communication skills

• Human resources

• Tax experience

• Visio

• Project management

• Customer service

• Microsoft Project

• Teaching

Certifications and Licenses

Firearms License

Armed Security License

Certified Notary Public

TWIC Card

Driver's License

Guard Card

Private Investigator License

CPR Certification

Baton Permit

Contact this candidate