Delivery Driver Customer Service
Resume:
Melissa Inchaurriga
Joliet, IL *****
**************@*****.***
Adaptable and reliable general laborer with strong skills job in lifting and carrying heavy objects, written and oral
communications, basic math and physical stamina seeks position that provides steady employment and growth opportunities.
Authorized to work in the US for any employer
Work Experience
Food Delivery Driver
DoorDash - Crest Hill, IL
September 2021 to Present
Verified accuracy of food orders with customers upon delivery. Loaded beverages and lood orders into venice, carefully arranging to avoid spillage Built strong relationships with local restaurants througn professional interactions during pick-ups. Navieated streets and hiehwavs efficienty usine GPS to soeed vo food delivery. Utilized GPS systems efficiently when navigating through unfamiliar areas in order to deliver packages on schedule.
Utilized navigation applications such as Google Maps to identify the most efficient routes for deliveries. Resolved customer complaints professionally in accordance with company guidelines and protocols Read maps and followed written and verbal geographic directions. Communicated clearly with food service employees and customers, proactively working through issues. Delivered guest service with high-level hospitality to boost customer service. Maintained cleanliness of deliver vehicle both inside and out at all times. Obeyed traffic laws and followed established traffic and transportation procedures. Adhered strictly to company policies regarding health code standards when handling food products during
deliveries.
Demonstrated strong organizational skills, multi-tasking abilities, and attention to detail when preparing orders for deliveries.
arnered to sa satetv and sanitation standaras to reduce risks Collaborated effectively with other drivers in order to maximize efficiency of deliveries with in designated areas.
Accurater esumated arrivalumes based voon trainc conditions weather conditions. or ober unexoected delays
encountered along the way.
Ensured quality control of food items by checking temperatures during transport, veritving expiration dates.
Continuous updated knowedge on new products, promotions, menu changes Drove delivery vehicle equipped with refrigeration unit to deliver food and drinks with preferable temperature.
Managed multiple orders simultaneousIv, ensuring accuracy of all orders prior to delivery. Provided excellent customer service and maintained a positive atutude while delivering food items to customers. Walmart Stocker
Walmart - Shorewood, IL
September 2022 to April 2023
Make sure to fully stock shelves
Scan items and ensure they go in the right place. Help customers find what they are looking for. Amazon Warehouse Associate
Amazon Warehouse - Crest Hill, IL
June 2021 to February 2022
Scanning packages. Place packages where they belong. Education
High school diploma
Joliet Central High School - Joliet, IL
August 2016 to June 2020
Skills
• Packaging
• Warehouse Experience
• Forklift
• Delivery Driver Experience
• Basic Math
• Guest Services
• RF scanner (2 years)
• Food Handling
Languages
• Spanish - Intermediate
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