Administrative Assistant Customer Service

Michelle Sexton

Administrative Assistant

Aurora, CO 80011

****************@*****.***

951-***-****

Client Services professional offering excellent communication and problem-solving skills. Able to focus on projects, develop strategies and meet or exceed deadlines. Strong rapport with peers and clients based on professionalism and integrity. Able to multi-task a variety of challenges and responsibilities.

Work Experience

Cashier and Customer Service

Family Dollar - Denver, CO

November 2017 to November 2023

Administrative Assistant

Bulldog Disposal & Recycling - Bullhead City, AZ

2012 to 2016

Managed office operations, including answering 30-40 incoming calls daily. Recorded incoming revenue and end of day reconciliation. Assisted clients and customers with service requests and purchases. Provided data entry for all customer records and transactions.

Billing and Maintenance Administrator

Arnold Engineering - Corona, CA

2008 to 2012

Handled customer invoicing along with cash reconciliation. Assisted Contract department with record keeping. Assisted Maintenance department with processing purchasing orders

Project Management & Insurance Claim Assistant

Modtech Holdings - Perris, CA

2006 to 2008

Created and maintained legal closeout documents and submittals for school public work projects. Provided follow up support as contract representative for subcontractors and suppliers. Scheduled shipping and deliveries. Maintained project logs. Responsible for researching $3 million water intrusion job site claim and partnered with insurance company in claim submittal.

Education

Diploma

March Mountain High School - Moreno Valley, CA

1987

Skills

• EXCEL (Less than 1 year)

• GREAT PLAINS (Less than 1 year)

• IMS (Less than 1 year)

• LEADS (Less than 1 year)

• MICROSOFT EXCEL (Less than 1 year)

• WORD (Less than 1 year)

Additional Information

SKILLS

- IMS Platinum, Great Plains, Shop Tech Hardware, ScanShell, Leads Online

- Windows operating systems, 7, 8, and 10

- Microsoft Excel and Word

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