Customer Service Administrative Assistant

Shakierra Bullard

Fort Worth, TX *****

*******.*********@*****.***

979-***-****

Authorized to work in the US for any employer

Work Experience

Registered Behavior Technician (RBT)

Action Behavior Centers - ABA Therapy for Autism - Keller, TX December 2023 to Present

I help autism kids with daily functional activities to prepare for school. The skills that we use are Microsoft word and excel to log data.

Manager

MarketSource/Target Mobile - Mansfield, TX

November 2022 to December 2023

My duties as a manager were I managed work schedules. I helped employees close sales. I help with any technology issues with phones, computers, and tablets. Customer Service Representative

SlingShot Connections - Arizona City, AZ

October 2021 to December 2023

I would help customers with cancellations and make appointments. I answer any questions customers might have and take payments that were due.

Administrative Assistant

Cookies creation - Fort Worth, TX

February 2021 to October 2022

I worked for my family business helped with training and imputing payroll into paychex system and then switched to Paycor.

Leasing Consultant

Mayfair Management Group, LP - Fort Worth, TX

March 2019 to October 2021

I helped with customer applications. I answered phones calls and assisted the manager in uploading rent payments.

Education

High school or equivalent in Business

Tarrant County College - Fort Worth, TX

2018 to Present

Skills

• Communications (4 years)

• Multitasking (4 years)

• Customer Service (5 years)

• Direct Sales

• Yardi (1 year)

• Property Leasing

• POS (2 years)

• Marketing

• Microsoft SQL Server (2 years)

• Microsoft Word (3 years)

• Microsoft Excel (3 years)

• Customer service

• Front desk

• Sales

• Cash register

• Typing

• Order entry

• Direct sales

• Hotel experience

• Construction

• Leadership

• Training & development

• Childcare

• Applied Behavior Analysis

• Analysis skills

• Communication skills

• CRM software

• HubSpot

• Microsoft Outlook

• Customer support

• Live chat

• Clerical experience

• English

• Supervising experience

• Cash handling

• Freight

Certifications and Licenses

Driver's License

December 2017 to October 2031

CPR Certification

AED Certification

First Aid Certification

RBT Certification

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