Operations Manager Call Center

Michael E. Broadnax 817-***-****

**** *** ****** *****, *********, TX 76016 *************@*****.***

Business Experience

Employers

Chime Solutions 3662 W. Camp Wisdom, Rd Suite 2065, Dallas, TX 75237 2019 – 2023 Operations Manager

Ursus Holdings, LLC 701 Highlander Suite 200, Arlington, TX 76015 2007 – 2019 VP of Operations

EMC Mortgage 2780 Lake Vista Drive, Lewisville, TX 75067 2004 – 2007 Collections Manager

Benchmark Mortgage 333 Lee Pkwy #639, Dallas TX 75219 2003 – 2004 Branch Manager

Monitronics, Inc. 2350 Valley View Lane, Dallas, TX 75234 1998 – 2003 Call Center Manager (Customer Service/Sales) BBH Property 401 W. Sharp, El Dorado, AR 71730

1991 – 1997 Operations Manager

J-Group, Inc.

1989 – 1991 Sales/Marketing Supervisor

Military (U.S. Navy)

1976 – 1988 Data Analyst/Production Control Supervisor References:

● Steven Smith Controller

The Expo Group ******@************.*** 972-***-****

● Derrick Shelton Attorney

Derrick @sheltonlawoffice.net 817-***-**** or 504-***-****

● Jack W. Baxter Continuing Education Instructor

Tarrant County College District Corporate Solutions ****.******@****.*** 817-***-****

● Stephan Booker Assistant Vice President

Financial Management Group - Federal Reserve Bank of Dallas *******.******@***.***.*** 214-***-****

● Tracy Speyer HR Generalist MEI Group ************@*****.*** 817-***-****

● John Liszka Business Consultant ***********@*****.*** 214-***-**** Page 3

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