Jason Jones

Palm Bay, FL ***** ad3kp8@r.postjobfree.com

+1-267-***-****

Technology professional with a successful track record in leveraging resources for collaboration within enterprise portals. Skilled in leveraging cross functional teams to complete, manage and support projects. Adept professional with experience working in hybrid, cloud, & on-premise environments.

Work Experience

SharePoint Administrator

GovCIO - Remote

February 2023 to January 2024

•Interact frequently with Health PMO Portfolio and Project customers and stakeholders, engaged in health software delivery to obtain, and refine requirements related to SharePoint access, site development and maintenance and data analytics.

•Design, develop, test, maintain and enhance content and related solutions to satisfy customer requirements, establishing. expectations, including scope, ‘definition of done’ and timelines.

•Adhere to a design process using specifications, data flows, other accepted intuitive, user-centered design techniques to develop accessible, easy-to-navigate, innovative content that interfaces with other innovative tools such as Power BI.

•Follow standards, policies and established guidelines for development and delivery of software and web applications.

•Develop and maintain software and web development technical documentation to assist with software and web application maintenance and upgrades.

•Promote best practices of access management, complex enterprise-wide collaboration methods, architecting information collaboration and archiving, data workflows and analytics as well as robust, agile SharePoint Administration.

•Fulfill end user access requests in a timely manner.

•Troubleshoot SharePoint site breakage or interruptions as well as user access issues.

•Function as SME in all aspects of SharePoint administration and design.

•Ensure backup support is trained for full coverage and optimal stakeholder support.

•Conducts periodic SP and data analytic analysis, identifying improvement opportunities and enterprise-wide best practices Maintain and report data analytics related metrics for assigned products.

Coordinate with the several layers within the VA Product, Product Line and the GovCIO support teams.

Create, track, and maintain all documents artifacts related to SharePoint Administration reporting.

Provide technical assistance to Customer to configure federation with other select DOE sites and

labs and SharePoint Online using Microsoft GCC native services.

Possess an extensive knowledge in M365 GCC, with a strong past performance executing user

and data migrations into GCC

• Familiar with the FedRAMP GCC compliance package

• Familiar with NOFORN / Export Control requirements in relation to Identity, Data, and

Governance in M365 GCC o Provide escalation support for post email migration, Teams

enablement, and SharePoint site migrations, in cooperation with Customer Service Desk Tier 1

and Customer Service Now ticketing system. Customer service desk will provide tier 1 support,

with support from Provider.

Active Public Trust Clearance

Systems Administrator

Cook Medical (Contract) - Remote August 2022 to February 2023

•Built global collaboration site for the HR department that will maintain confidential information.

•Occasionally interact with people in the IT group that handle SharePoint for other areas of the business.

•Plan and manage a Microsoft Teams environment.

•Plan and manage chat, collaboration, meetings, and calling.

•Manage calling and meetings.

•Monitor, report, and troubleshoot a Microsoft Teams environment.

•Manage Azure identities and governance.

•Implement and manage storage.

•• Deploy and manage Azure compute resources

•Configure and manage virtual networking.

• Monitor and maintain Azure resources.

•Led the successful migration project from SharePoint 2019 to SharePoint Online, ensuring seamless transition and minimal disruption to business operations.

•Developed a comprehensive migration plan, including assessment of existing content, customization, and user permissions.

•Collaborated with cross-functional teams to analyze business requirements and determine optimal migration strategies.

•Utilized migration tools such as Sharegate, or Microsoft SharePoint Migration Tool to migrate content, workflows, and configurations.

•Monitoring service health and proactively identifying and resolving issues.

•Managing user accounts and access to M365 services.

•Troubleshooting and resolving issues related to M365 services.

Systems Administrator STS MOD CENTER - Melbourne, FL April 2018 to July 2022

•Install, configure, upgrade, and maintain SharePoint systems, including patching, upgrading, and ensuring system security, the Server OS both on-premises and cloud environment, and Microsoft Azure and Cloud Environments, including.

•Configured and managed Office 365 services such as Exchange Online, SharePoint Online, and OneDrive for Business. Set up data security and data protection settings.

•Manages file storage for the organization in SharePoint Online and OneDrive through the usage of SharePoint admin center and SharePoint Online management shell.

•Supporting Exchange Online, Teams, SPO, OneDrive, Azure, M365 licensing.

•Microsoft SharePoint Online services and other Microsoft Office 365 services.

•Led Migration of MS SharePoint 2016 to MS SharePoint online using the Sharegate migration tool.

•Administers and secures SharePoint sites and sub-sites.

•Enhances and documents SharePoint configurations and architecture.

•Meets as necessary with users outside of IT on SharePoint projects.

•SharePoint experience creating intranet and extranet websites and working with the configuration tools within SharePoint.

•Experience using automation tools within SharePoint.

•Experience working with PowerApps.

•Managed mobile devices security in Microsoft 365 Defender. Managed information protection using Microsoft 365 Purview.

Enterprise Technical Support

Spectrum - Charlotte, NC November 2017 to April 2018

•Served as a single point of contact for Enterprise clients who subscribe to a wide range of data, voice and managed services including fiber internet access, ethernet, hosted voice, Enterprise trunking, managed network, managed security, and managed wife services.

•Responsible to provide inbound and outbound technical support to enterprise clients on supported network technologies including fiber internet access, ethernet, hosted voice, enterprise trunking, managed services, enterprise tv, and complex coax services.

•Outstanding customer service, organizational, and time management skills, and ability to multitask.

•Experienced with routers and switches such as Cisco and Juniper.

SharePoint & Office 365 Admin. (Contract)

IOMAX - Charlotte, NC June 2014 to April 2018

•Analyzing and reporting upon SharePoint Usage and activity

•Set-up SharePoint sites, subsites, document libraries created custom list, content types, and views.

•Managed Microsoft 365 tenant to include troubleshooting and management of mobile devices.

•Managed user profiles and helped end users with password resets licensing issues.

•Troubleshoot and resolve user issues within SharePoint and Microsoft 365

•Set-up multi-device management for authorized employees (Intune)

•Set-up retention archiving and permissions policies for users.

•Evaluated, gathered information, Identified and reconciled information.

•Set-up and trained new employees on MS Outlook and SharePoint

•Plan and manage a Microsoft Teams environment.

•Plan and manage chat, collaboration, meetings, and calling.

•Manage calling and meetings.

•Monitor, report, and troubleshoot a Microsoft Teams environment.

SharePoint Collaboration Specialist

Yulista - Huntsville, AL October 2012 to June 2014

·Perform Training sessions to ensure user adoption was successful.

·On-boarded employees, activated/migrated users, established privileges, passwords.

·Worked with stakeholders to gather information to improve business processes.

·Assignment of proper permission levels for all users

·Performed analysis on strengths, weakness, opportunities, and threats of the business.

·Oversaw day to day company operations while also coaching, training and developing organizational consultants to efficiently achieve business results.

SharePoint Administrator (contract)

Johnson Service Group - Atlanta, GA February 2009 to September 2012

·On-boarded employees, activated/migrated users, established privileges, passwords, multifactor Authentications.

·Performed training sessions to ensure user adoption was successful.

·Created new workflows and managed site content.

·Set-up calendars and trained employees on utilization.

·Monitored and prioritized conference rooms for meetings.

·Set-up and trained new employees on MS Outlook and SharePoint.

Technical Project Coordinator (Contract)

Summit Aviation - Middletown, DE July 2006 to December 2008

·Managed trafficking and flow of all projects to ensure that they are delivered on time, within scope and within budget.

·Provided technical support to technicians via, phone, internet, and onsite.

·Administered and monitored schedules, projects, and tasks.

·Created and maintain comprehensive project documentation.

·Provided training for all employees on SharePoint, Outlook, Lync.

·Facilitated, building consensus, influencing, and/or negotiating with stakeholders to meet business Business Analyst (Contractor)

U-Haul Company - Atlanta, GA April 2004 to July 2006

•Elicited client’s requirements using interviews, document analysis, surveys, site visits.

•Evaluated, gathered information, identified, and reconciled conflicts.

•Decomposed high-level information into details, abstracted general understanding from low-level information.

•Proactively communicated and collaborated with clients, technical teams to prioritize requirements.

•Performed world-wide market analysis, staying abreast of current trends and technologies.

•Evaluated potential solutions, defined a proposed solution, and developed model business processes.

•Performed training sessions to ensure user adoption was successful.

•Manage Azure identities and governance.

•Implement and manage storage.

•Deploy and manage Azure compute resources.

•Configure and manage virtual networking.

•Monitor and maintain Azure resources.

Education

High school diploma

Skills

•Technical Support

•Strategic Planning

•Process Development & Organization

•Social Media Marketing

•Customer Service

•Analytical/Problem Solving

•Project Management

•Technical Sales

•Oral and Written Communication

•InfoPath & Nintex Forms

•Microsoft Office Suite 2007-2016

•Active Directory & Exchange 2010-2013

•SharePoint 2007-2019

•Azure Active directory

•SharePoint Designer 2010-2013

•Lync 2013 & Skype for Business

•Microsoft Office 365 & Yammer

•Microsoft SharePoint 2010-2019

•Office 365 PowerShell

•Visio

•SaaS

•PaaS

•SharePoint

•Data governance (5 years)

Certifications and Licenses

Active Public Trust Clearance

Certified Scrum Master Agile Principles and values Scrum theory and framework

Scrum roles, events, and artifacts Agile estimation and planning.

Agile coaching and facilitation techniques

Platform App Maker Associate

May 2023 to May 2024

•Design business solutions.

•Analyze and visualize data.

•Create business solutions.

Microsoft Certifies: Azure Solutions Architect Expert

March 2023 to March 2024

•Experience and knowledge of IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platforms, and governance.

•Design identity, governance, and monitoring solutions.

•Design data storage solutions.

•Design business continuity solutions.

•Design infrastructure solutions.

Microsoft 365 Certified: Enterprise Administrator Expert

January 2023 to January 2024

•Deploy and manage a Microsoft 365 tenant.

•Plan and manage user identity and roles.

•Manage access and authentication.

•Plan Microsoft 365 workloads and applications

•Plan and implement device services.

•Manage security and threats by using Microsoft 365 Defender

•Manage Microsoft 365 compliance.

MS-101: Microsoft 365 Mobility and Security

January 2023 to January 2024

•Plan and implement device services.

•Manage security and threats by using Microsoft 365 Defender

•Manage Microsoft 365 compliance.

Microsoft Certified: Azure Administrator Associate

November 2022 to November 2024

•Manage Azure identities and governance.

•Implement and manage storage.

•Deploy and manage Azure compute resources.

•Implement and manage virtual networking.

•Monitor and maintain Azure resources.

Contact this candidate