Brian Braganca

***** ******** ***, ************, ** 78660

Phone: 512-***-****

Email: ad3kn9@r.postjobfree.com

Experienced automotive professional with a strong background in business management, team leadership, and customer service. Proven ability to drive operational excellence in the automotive and technology industry.

EXPERIENCE:

Operations Coordinator Cruise LLC Austin, TX

January 2023 - Present

- Managed autonomous vehicle preparation tasks, ensuring high-quality standards and optimal fleet performance.

- Guided a project for the chief of product and vice president of ride-hail and delivery, resulting in the successful release of the new autonomous vehicle Livestream.

- Collaborated with cross-functional teams to streamline daily operations, resulting in quicker and more successful outcomes.

- Served as the primary point of contact for operation, facilitating the origination of facility parking lots, troubleshooting issues, and expediting deployments of AV into the field.

- Provided crucial input to enhance the team's daily operations, resulting in quicker and more successful outcomes while achieving new operations goals.

- Managed the launch and retrieval of autonomous vehicles in the field.

- Established new and improved tools for operational and metrics tracking.

- Assisted in team leadership and new hire training, ensuring swift operations onboarding.

Owner MTZ Auto Pflugerville, TX

July 2017 - January 2023

- Owned an automotive dealership and service facility, mastering customer service, diagnostics, and troubleshooting for various vehicles.

- Effectively communicated solutions to clients and utilized computer systems for inventory, financial management, and customer data.

- Established a structured system of daily, weekly, and monthly operational summaries, enabling real-time tracking of ongoing activities and performance.

- Consistently achieved remarkable annual sales growth rates ranging from 50% to 100%, along with an impressive 60% increase in unique repair orders per month.

- Established new departments to fulfill origination and operational needs for the company.

- Personally conducted recruitment and onboarding processes, assembling and cultivating a dedicated team.

Welding Engineer Navistar Inc. Tulsa, OK

March 2015 – July 2017

- Produced high-quality products efficiently in a fast-paced environment while maintaining safety protocols.

- Demonstrated flexibility by providing support and relief in various roles to ensure daily production quotas were met or exceeded.

EDUCATION:

March 2015: Tulsa Welding School Tulsa, OK

June 2014: Hendrickson High School Pflugerville, TX

Certification:

CompTIA A+

CompTIA Network+

CompTIA Security - In progress

SKILLS:

- Operating Systems: Proficient in Microsoft, MacOS, and Google Suite.

- Technical Skills: Skilled in problem-solving, critical thinking, and resolving technical issues.

- Communication: Ability to convey information to clients in an understandable manner.

- Leadership: Experienced in leading and directing teams while presenting innovative ideas.

- Customer Service: Consistently exceeded customer expectations through proactive support and follow-up.

- Languages: Fluent in English, Spanish, and Portuguese.

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