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Operations Manager

Location:
Niagara Falls, NY
Posted:
February 12, 2024

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Resume:

ALGIE M. TURNER

*** *** ******, ******* *****, NY 14301 • Mobile: 716-***-**** • Email: ad3kn2@r.postjobfree.com OBJECTIVE

Highly motivated, knowledgeable, well-organized, and results driven professional to secure a position with your company as a Manager, Supervisor, other key role in Transportation Logistics, Warehousing, Production, Shipping & Receiving, or as applicable, utilizing my skills training, expertise, and experience SUMMARY OF QUALIFICATIONS

Over 4 years’ experience in several key management roles in the transportation and logistics industries, including overseeing operations in warehouses up to 20K SF, supervising domestic and international delivery cross-dock networks with up to 26 personnel, comprised of full-time and part-time supervisors, OTR drivers, warehouse associates, with a recognized forte for successfully managing vendor, labor, and client relations, as well as driving quality, compliance, safety, and sustaining annual revenues up to $21M with YOY growth

Proficient with all phases of staffing/workforce development, including interviewing, hiring, training, setting daily logistics initiatives with corresponding targeted goals and objectives, delegating work orders, monitoring all work activities for progress towards the attainment of goals, conducting performance evaluations with annual review, implementing promotions, disciplinary measures, and terminations

Retains quality employees through sound Team Building concepts, excellent communications, personal accountability, and respected leadership skills, guiding, motivating, and directing individuals to maximize productivity and their own personal potential

Over 20 years’ experience in Production, Shipping & Receiving, and/or Warehouse settings, including printing documentation (bills) for large utilities and other private businesses, manufacturing countertops/sinks, etc.

Over 4 years’ experience as a machine operator, operating joiners, slotters, and routers in the manufacturing of sinks and countertops, also using benders and brakes in the production of rebar for concrete

Proficient in all aspects of inventory management, utilizing proprietary industry business systems to track raw materials and finished products, as well as for cross-dock shipping environments, determining surpluses and deficiencies, and the loading/unloading of tractor-trailers and other trucks

Operates forklifts (certified), clamp trucks, overhead cranes, pallet jacks, injection mold machines, grinders, sanders, baggers, hoppers, and most hand/pneumatic/power tools

Multi-tasks effectively, learns new systems quickly, and completes multiple projects/assignments, running simultaneously, on-time or ahead of tightly scheduled, critical deadlines

Leverages technology to enhance productivity, Windows, MS Office, payroll timesheets, Internet research, etc.

Utilized as a knowledgeable and respected resource, highly regarded and relied upon by principal owners, all levels of management, peers, staff, vendors, and customers, the “go-to” professional, to provide sound judgment, well-informed decision-making, and solutions to complex operations, logistics, warehousing, project management, technical, compliance/customs, as well as vendor and customer relations issues through the formulation and implementation of effective strategic planning, when others cannot PROFESSIONAL EXPERIENCE

05/21 – Pres. Stallion Express, Sanborn, New York

Branch Manager (01/23 – Pres.)

Uniquely qualified and selected to provide transformational leadership, overseeing all logistics operations, managing and supervised 1 dispatch/warehouse supervisor, 10 warehouse associates, and ensures logistics dispatches with up to 8 local CDL delivery drivers, hauling general freight shipments from Canada to the 3PL company’s Sanborn terminal in a cross-dock configuration, with regular outbound deliveries to other destinations throughout the United States and overseas, with an overriding focus particularly on US/Canada customs compliance

Coordinates, schedules, and collaborates with drivers to receive shipments of various product/merchandise from various vendors throughout the United States, providing a wide range of warehouse and shipping services, and schedules outbound shipments accordingly

Responsible for distributing shipment manifests for each driver and monitoring all BOL’s for accuracy, recordkeeping, and customs clearance

ALGIE M. TURNER RESUME, PG2

Branch Manager (cont.)

Supervises the Operations Manager for daily dispatch of all drivers to designated locations in fair rotation, ensuring thoroughness and accuracy

Receives vehicle inspection reports from drivers and enforces full compliance to DOT regulations and corporate SOP, and minimize risk and reducing potential costs/injuries Accomplishments

Recognized and credited for instituting new corporate SOP across a range of critical operational and quality functions which did not exist, unprecedented in the company’s history, achieving increased process improvements, cost reductions, and profitability

Functions in the capacity of an independent management consultant/contractor, operating largely autonomously for a wide range of business development and management responsibilities, including authoring all job descriptions, on-boarding all new hires, providing initial and ongoing training, benefits administration in collaboration with corporate HR in Mississauga, Canada, labor relations, scheduling, and much more

Immediately upon being selected for the role, and discontinued carriers provided substandard services for others more closely aligned with Stallion’s effective and efficient business model Operations Manager (05/21 – 01/23)

Oversaw all warehouse and shipping operations, working alongside a dedicated team of 6 warehouse associates unloading/loading trucks, temporarily storing shipments in special staging areas throughout the warehouse for subsequent shipping to other warehouses in the network, etc.

Responsible for staffing and providing professional development, from hiring to terminations Accomplishments

Recognized and credited for averting the loss of a high-volume client, approximately $500K per year, addressing a chronic issue regarding palletization methods, collaborating with in-house customer service but personally developing the solution to continue to individually palletized shipments/goods but charge at the group packaging rate which saved the customer up to $150K, retained $350K in annual revenues, as well as the defection to a competitor 04/19 – 05/21 Supervisor - Shipping & Receiving

Greenbelt Industries, Buffalo, New York

Supervised up to 6 warehouse associates in a warehouse with more than 2K SF, overseeing all daily operations, specifically inbound shipments of industrial fabric and tape and outbound shipments of finished products, various sizes of conveyor motor belts, utilized in a wide range of manufacturing applications, shipped to customers, worldwide, meeting and/or exceeding all client demands, including personally successful at conducting assertive negotiations for optimal LTL rates across 40 carriers

Guided, directed, and delegated assignments to staff, receiving up to 4 inbound shipments per day, viewing BOLs to ensure accuracy, and creates BOLs for up to 40 outbound shipments of finished product per day, personally handling all coordination and scheduling with multiple carriers for multi-modal transportation logistics, including air, ocean, and/or ground as well as enhanced accuracy in positioning inbound shipment items on racks and skids

Responsible for most aspects of workforce development from interviewing and hiring to training and submitting progress/incident reports to upper management for further actions

Performed regular inventory of products utilizing handheld barcode scanners, especially on inbound shipments (also 200 trailers per week) to update the warehouse inventory system, and reconciled discrepancies, providing upper management with monthly product count reports

Operated forklifts, narrow-aisle reach trucks, and pallet jacks Achievements

Initiated and implemented a modification to the organizational inventory system for product storage throughout the warehouse which reduced preparation time in loading trailers by 20%

Solely responsible for digitally identifying contents of boxes shipped from overseas to the company, and authorized to forward such boxes with the embedded technology to customers, without needing to visually observe the contents, expediting the shipping process 02/14 – 04/19 Printing Press Operator / Production Specialist Matrix Imaging Solutions, Niagara Falls, New York

Operates 4-color and 8-color printing presses producing billing paper stock for major client as well as custom-printing for other clients

ALGIE M. TURNER RESUME, PG3

Printing Press Operator / Production Specialist (cont.)

Prints logos and other graphics on stationery and envelopes for a variety of clients throughout the United States and overseas

Operates an envelope machine, W&D 527, for clients requiring direct mail applications 10/13 - 12/13 Packaging Specialist / Inventory Control Saksco Shipping, Sanborn, New York

Received food/snack/chocolate products and coordinated storage or re-shipping to various retail companies throughout the United States and Canada

Operated pallet jacks to load and unload trucks

Coordinated with the loading dock to process shipments

Monitored shipments for accuracy (products vs. invoices) and kept detailed, daily log books 04/13 - 09/13 Overhead Crane Operator / Shipping & Receiving Salit Rebar, Inc., Niagara Falls, New York

Received coiled rebar (stainless steel coils of varying thicknesses), using forklifts, transporting rebar to production areas

Straightened rebar with specialized equipment, and cut rebar into prescribed lengths

Utilized bending machines to create custom bends/angles depending on customers’ specifications, following instructions precisely

Loaded trucks with processed, finished rebar, up to 40,000 pounds per day 05/07 - 03/13 Production Specialist / Shipping & Receiving RAVE, Inc., Tonawanda, New York

Set up and operated and a variety of equipment to sand and shape Corian sink bowls

Affixed barcode labels onto finished sink bowls, boxed them, and placed onto pallets for transport to staging areas in preparation for shipping EDUCATION, TRAINING & ACHIEVEMENTS

Business Administration Training Certification, 2021 Microsoft Office 2016 Training, 2021

Adult Education Center, Virginia St., Buffalo, New York Forklift Driver Certification, 2014 and Current

Matrix Imaging Solutions, Niagara Falls, New York

Introduction To Trucking & Shipping, 2000

Adult Education Center, Bradford, Pennsylvania

GED, 2000

Adult Education Center, Bradford, Pennsylvania



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