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Software Development Quality Assurance

Manassas, VA
February 12, 2024

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Nabeel Malik

**** **** ***** **. ********, VA

Phone: 703-***-****


US Citizen

Security Clearance: Active Secret


Over 10 years of technical expertise in Software Delivery and Design

●Over 10 years of experience in Quality Assurance, System Analyst, Software Design, Development and Testing Management.

●Excellent understanding of Agile software development model (SDLC) and ability to lead Agile ceremonies

●Expertise in QA training and development of software development resources

●Excellent Communication skills regularly handling onsite project resources, offshore teams, and project stakeholders

●Excellent understanding of various software development models (SDLC) like Agile, Waterfall, and Verification & Validation.

●Hands on experience in manual testing and Automated testing using Selenium, SOAPUI, UFT/QTP, Jira, TestRail, HP ALM, Quality Center and Microsoft Product Studio.

●Expertise in analyzing the requirements and designing and developing Test plans, Test cases and Generating Test Scripts.

●Managed Projects, budgets, and resources from Project Inception Delivery

●Experienced in SQL, DML, DDL, writing complex SQL & Testing scripts for Backend Testing against relational Databases.

●Expertise on Web Services Testing using SOAP UI; developed data testing files using XML and Mail.dat specification.

●Highly motivated, detail oriented, and ability to work independently as well in a team, with excellent technical, analytical and communication skills.

●Expertise in testing websites by performing content validation, navigation testing and compatibility testing.

●Expertise in performing System Integration testing, data validation for websites, navigation testing, GUI testing, Regression testing, Localization testing, Functional, Positive testing, Negative testing.

●Experienced in test case definitions, development and maintenance of test scripts and documentation of all the phases of the QA lifecycle.

●Experienced in writing SQL queries for data validation and data integrity testing.

●Experienced in creating, enhancing and maintaining high-end test scripts for various functional and regression using automation tools like Selenium and QTP/UFT.

●Strongly experienced in developing automated test scripts using Java with Selenium and VB Script in QTP/UFT.

●Experienced in using Java and VBscript to develop Automation frameworks, checked the system behavior with multiple values of data for regression testing and enhanced the scripts for Reusability and Modularity.

●Experienced in developing Automation Frameworks to perform Functionality and GUI, Database testing, and WebService Testing

●Experienced in testing on .Net, java, VB, Oracle.


Domain : Federal, Healthcare, Finance, Services, Insurance, Telecom, Retail

Languages : C++, VB, XML, HTML, Java, ASP.Net

Databases : Oracle, SQL, DB2, MS-Access

Testing Tools : Manual testing, Jira, SOAPUI, SQL developer, Toad, HP ALM, Quality Center, QTP, Rational Clear Quest and Microsoft Product Studio

Packages : MS-Office (Word, Excel, Access, PowerPoint), MS-Visio, MS-Outlook, Power plus

OS : Windows, IOS, MS-DOS, Sun Solaris


Health Net Federal Services

Washington D.C.

Oct 2022 – Present

Senior QA Lead


●Lead the team through successful major price change releases dropping the defect rate 25% in production.

●Lead QA Team in designing templates for Test Scenarios and Test Cases structure and defining the testing process.

Lead meetings with the Quality Assurance team to discuss test plan for new release including best practice test approach.

Lead meetings with Development team to discuss the backend impacts of new features and level of effort involved in completing new features.

Created, updated, and maintained the Traceability Matrix mapping the requirements to test cases for design, content, and browser compatibility testing.

Reported software defects to developers to resolve technical/functional issues.

Responsible for writing test completion reports after the testing cycle.

Interacted with developers to report software bugs and re-tested the fixed issues daily.

Performed various types of testing, such as Ad Hoc, System integration testing, GUI, Regression, User Interface testing, positive and negative testing.

Collected positive and negative test data by executing SQL queries against the database.

Worked with end users to generate UAT scripts and to successful completion of UAT testing.

Create High Level design documents of new features and present to entire team including the client.

Developed a library of API requests and verifying the data integrity from response using Insomnia.

Validated JSON/XML files using Insomnia.

Developed and reviewed test scripts coded in java script for automation regression test cases in Visual Studio.

Converted existing manual tests into Automated Tests MTM.

Developed new Test Cases for each sprint and worked with developers to automate their feature.

Good knowledge and proper understanding of Jenkins mapping data flows and pipelines.

Lead QA to assist release manager to successfully deploy new software release to Production by Jenkins automation pipeline. Contributed in creating and maintaining Jenkins automation test cases in the pipeline.

Department of Justice

Washington D.C.

Feb 2021 – July 2022

Senior QA Lead


Automated running Regression tests and build report generator for daily builds using Jenkins Build Jobs, Maven.

Report Test Failures and Defects using HP Quality Center and Team Foundation Server (TFS) and provide management with Regression Test Reports and Progress Reports.

Updated the test cases using TFS which acted as repository.

Imported test scripts from excel into MTM.

Developed Java based library to read test data from XML & Properties files using Junit and Selenium.

Tested compatibility of application for dynamic and static content under various cross browsers using HTML ids and XPATH in Selenium.

Have hands on experience in groovy scripting with SoapUIPro and Ready API testing web-services.

Developed Test Scripts to implement Test Cases, Test Scenarios, and features for BDD (Behavior Driven Development), TDD (Test Driven Development)

Wrote test cases to handle Alerts on the web page and used Firebug/Fire Path Add-on tools to identify the Object's ID, Name, XPath, link in the application.

Developed and reviewed test scripts coded in Java for automation test scenarios and Parameterization of test cases.

Designed and Developed UAT Regression automation script and automation of functional testing framework for all modules.

Responsible for execution of test cases, recording results in a defect tracking tool, Generated and analyzed standard and customized reports, and documentation in Quality Center.

Performed Back-end testing of database using SQL queries and verified the data integrity.

Lead Team through requirements gathering meetings with client. Discuss solutions which provide implementation of new features with accurate impacts to database and backend integrated systems.

Conducted detailed research in order to write new specification documents, user guides and training guides


Washington D.C.

Jan 2015 – Feb 2021

Senior QA Lead


●Regularly lead KT sessions to go over QA best practices within the project.

●Managed and trained QA resources upon hire to actively participate and deliver value to the team.

●Developed and presented weekly reports to senior managements on coverage and progress of testing.

●Successfully created Standard Operating Procedures for Test Cases, Defect Management, and Data Development.

●Conducted Bug Resolution meetings with Analysts and Development Team.

●Worked within Agile SDLC model and regularly lead daily scrum meetings along with other Agile ceremonies

●Responsible for creating and reporting daily status reports regarding the progress of testing process and data development.

●Documented the test Cases, associated change requests with versions using HP ALM.

●Used HP ALM to raise defects, organize and manage all phases of the software testing process, including planning tests, executing tests, and tracking defects.

●Developed data files using XML in order to validate them with the server using SOAPUI.

●Developed data files using Mail.dat specification and uploading to MDX client.

●Created and executed SQL Queries to check the integrity of the data.

●Involved in validating the API with Postman tool and create the Continuous Integration mechanism.

Environment: HP ALM, SQL, Agile, Jira, SOAPUI, Mail.dat, Oracle, MS-Outlook, Snag It, ASP.Net, Windows XP and MS Office suite.


Reston, VA

Jan 2013 – Jan 2015

Senior QA Analyst


●Created and executed SQL Queries to check the integrity of the data.

●Lead team of 10 testers onshore and offshore to achieve maximum automation coverage

●Ensured that all defects reported by automation team were followed through defect life cycle and resolved before release

●Recorded test cases within Selenium IDE for Automation Engineers to develop scripts

●Recorded Automated Test Scripts for Functional and Regression Testing of the application using UFT/QTP.

●Enhanced the QTP/UFT scripts by inserting VB Script functions and Checkpoints to check for Broken Links, Text, Table, XML, Images and Synchronization Point to capture upload time.

●Handled known exceptions in the test scripts using QTP/UFT Recovery Scenario Manager.

●Performed Data-Driven Testing, Text Output values by using Global and Local spreadsheets in QTP/UFT for testing multiple data.

●Performed automation of regression testing using UFT.

●Programmed dynamic VB Scripts for testing GUI functions, acceptance and limit validations.

●Modified the automated QTP/UFT Scripts for regular release screen changes and to support regular functional changes.

●Handled known exceptions in the test scripts using QTP/UFT Recovery Scenario Manager.

●Developed Data driven Framework using QTP/UFT automated Script to execute the Batch Testing upon certain Interval.

●Created Multiple & reusable Actions using QTP/UFT.

●Developed Hybrid automation framework and also developed re-usable functions using QTP/UFT.

●Performed navigation testing and validated the content displayed in each page.

●Involved in daily defect meetings to find out the status of the defects.

●Used JIRA to raise and track defects.

Environment: JIRA, UFT/QTP, SQL, SOAPUI, Oracle, MS-Outlook, Snag It, ASP.Net, Windows XP and MS Office suite.

American Income Life Insurance Co

Cincinnati, OH

Sep 2010 – Dec 2012

SQA Engineer (Lead)


●Documented the Test Cases using MS-Excel.

●Coordinated with Project Team for test data, setting up test environment, backend interfaces and test data maintenance.

●Created, updated and maintained the Traceability Matrix mapping the requirements to test cases for design, content and browser compatibility testing.

●Worked with QA Manager, Business Analysts, and Developers to plan the Testing effort and resource estimates.

●Performed Manual Testing and localization testing (as part of data validation) for testing functionality and GUI.

●Reviewed and provided feedback on each version of Business and Technical Requirements Specifications.

●Followed Agile implementation process and delivered the software in time-boxes that has been set by the team to reach the testing milestones.

●Used HP Quality Center for Test scripts maintenance, Test execution and Defect tracking.

●Prepared and provided Quality Center Artifacts (Master Test Plan document, Traceability Matrix document etc.) to Project Management Group and Business Group for their reviews and sign-offs.

●Executed the Test Scripts (Manual and Automated) and ensured all defects are logged in Quality Center.

●Validated the front end data with the back end data by querying the database using SQL queries.

●Created test suites of QTP scripts and executed from Quality Center for regression testing of the application.

●Used Quality Center to raise defects, organize and manage all phases of the software testing process, including planning tests, executing tests, and tracking defects.

●Performed compatibility testing by testing the website in different operating systems like windows and different browsers like internet explorer, Firefox etc.

●Participated in the UAT and was responsible for coordinating between the users and the developers.

●Participated in various reviews, walkthroughs and inspections.

Environment: Quality Center, QTP, Serena Team Track, IBM Lotus Notes, Java, Unix, Windows XP, MS Office Suite, Internet Explorer, Fire Fox.


Silver Spring, MD

July 2007 – Aug 2010

QA Analyst


●Reviewed test assignments, developed test plan and scripts, and conducted tests as assigned.

●Prepared the Test Scenarios from the Use Cases.

●Developed and executed various Manual Testing Scenarios and neatly documented the process.

●Prepared Test cases for manual testing according to the SRS with the help of Test Plan.

●Formulated detailed Test plans based on the Requirements and created test cases in Quality Center for manual testing of the application.

●Documented the Test Plan and Test Cases using Quality Center.

●Used Quality Center to create the test requirements, manual test cases and defects.

●Analyzed and imported test data from spreadsheets into Quality Center using Excel.

●Extensively used MS Office tools in documenting and reporting errors with screenshots in Quality center.

●Collected positive and negative test data by executing SQL queries against the database.

●Developed automated Test scripts using QTP to perform Functional and Regression testing.

●Performed regression testing for fixes using QTP and closed the defects in Test Manager.

●Involved in automation testing using QTP.

●Reviewed and provided feedbacks on each version of Business and Technical Requirements Specifications.

●Worked with QA Manager, Business Analysts, and Developers to plan the Testing effort and resource estimates.

●Conducted weekly meetings, conferences and walk-throughs to understand the business and testing requirements and to plan the testing process on a regular basis.

●Performed functional testing, Data validation testing, negative Testing, Positive Testing, User Interface Testing, System integration testing.

●Conducted Review meetings every week coordinating with the development team.

●Conducted defect calls every day with developers.

●Interacted with developers for all stages of the Testing Life Cycle.

Environment: HP Quality Center, QuickTest Pro, Rational Clear Quest, SQL, MS-Outlook, Windows XP and MS

Office suite

References and Letters of Recommendation Available Upon Request

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