Cody Kavansa Murdock

*** ****** ** **

Concord, NC 28025

704-***-****

ad3kjl@r.postjobfree.com

Skills

Sales Associate 4+ plus years of experience in retail environments. Recognized the ability to communicate with others and provide exceptional service that ensures client retention and positive feedback. Proven ability to increase sales through upselling techniques as well as implement additional processes that drive probilitity.

Experience

Vans, Concord/Durham NC - Sales Associate

May 2016 - Jan 2020

●Computed sales prices, total purchases and process payments and explain operation of merchandise to customers

●Maintain knowledge of current promotions, policies, regarding payment and exchanges, and security practices.

●Placed special orders and called other stores to find desired items

●Recommended merchandise based on customers needs.

●Operated a cash register to process cash, check, and credit card transactions.

●Guided customers in choosing items that reflected personal style and shape.

●Adminsterted all point of sale opening and closing procedures.

●Facilitated monthly and quarterly physical inventory counts.

●Explain information about the quality, value and style of products to influence customer buying decisions.

Banana Republic, Durham NC - Sales Associate

June 2019 - Jan 2020

●Responsible for greeting customers and taking care of their needs which included selling products and taking returns.

●Responsible for returning product to the sales floor shelves at the end of the day.

●Assisted with checking in inventory and helping to return defective products back to the manufacturer.

●Worked closely with store management to set up marketing displays and set the store up for holidays and special events.

Saddle Creek, Harrisburg NC - Warehouse Package Handler

August 2014 - June 2015

●Prepare trucks for deliveries with organized and efficient loading vehicles.

●Weight and measure packages and document information.

●Accept customer deliveries and process payments.

●Handled all packages safely and with service in mind.

●Assist delivery drivers with loading packages onto trucks.

●Properly package unboxed items for safe delivery.

●Unloaded trucks and routed packages through the facility to the next delivery truck.

●Inspected packages for damage and followed handling protocols.

●Safely lifted packages to prevent injury.

●Met and surpassed productivity targets and quality standards.

●Consulted with delivery drivers when loading trucks for deliveries.

Education

Concord High School, Concord, NC

August 2010-2014

High School Dipolma

North Carolina Central University, Durham NC - Business Marketing

August 2015- December 2017

Completed 25 credits towards Associates toward Business Marketing with G.P.A of 3.0

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