Eartha Davis

Excellent Customer service skills

Baltimore, MD 21216

ad3kjc@r.postjobfree.com

+1-443-***-****

As a Security Manager, I was responsible for three officers that I scheduled weekly. Time sheets were

faxed over to the main office. Which is done Every week. Customer service is a must at this particular

site. The tenants here are deaf and disabled. So special care is given to those individuals. Patrols are

performed by myself starting at 9 PM then again at 11 PM. THE Overnight officers are to do three

patrols three times a night.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Security Officer

Prominent Defense Agency Inc - Baltimore, MD

November 2020 to August 2022

As a security officer working in a clinic, I was responsible for opening up the building for the employees

by disarming the alarm and opening the front double doors. I was mainly customer service while the

clinic was closed to the public.

I accepted and distributed the mail. The building housed Legal Aid for those looking to get their record

expunged. I often redirected interested parties to the proper channels. At six pm I locked the doors and

set the alarm.

Security Supervisor

Foxwell Apartments - Baltimore, MD

October 2017 to November 2020

As a supervisor I was responsible for, time sheets scheduling the three officers for the upcoming week.

I completed nightly patrol of the premises, ensuring the tenants all was well.

Education

High school diploma in General Studies

Louis D Brandeis High School - New York, NY

September 1983 to June 1986

Skills

• Customer service

• Cash Handling

• Operating Systems

• Typing

• Quality Assurance

• Microsoft Windows

• Security

Languages

• English - Fluent

Awards

Customer Service

September 2020

I received a plaque for Outstanding Customer Service.

Certifications and Licenses

Security Clearance

June 2020 to January 2023

Clearence card

Received training for CPR

Assessments

Security Guard Skills — Proficient

September 2020

Assessing risks, enforcing security standards, and handling complaints

Full results: Proficient

Workplace safety — Familiar

September 2022

Using safe practices at work

Full results: Familiar

Work style: Reliability — Proficient

October 2022

Tendency to be reliable, dependable, and act with integrity at work

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued

development in any professional field.

Additional Information

I am a fast learner who picks up easily after being shown. My current job I am at the front desk

greeting people as they come in. I've been with my company for six years and I love working with the

public!

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