Constantine, Mi *****

+1-517-***-****

ad3kfm@r.postjobfree.com

www.linkedin.com/in/tricia-lynn

Skills

Project Management

Strategic Planning

Team Leadership

Customer Service

Negotiations

Business Strategy

Continuous Improvement

Inventory Management

Education & Achievements

Southern New Hampshire University -

Bachelor’s Degree of Criminal Justice -

November of 2023

Honors List (6)

Presidents List (2)

Certifications

Lean Essentials – 2020 Credential ID:

Lean Six Sigma Certified Black Belt – AIGPE

– 2021 - Credential ID: ZSSBB121142836

Project Management Essentials – MSI –

07/29//2021 Credential ID: 91317092

Project Management Advanced – MSI – 2021 -

Credential ID: 91317095

Operations Management – Udemy-11/04/2023 -

Credential ID: UC-61cad71b-d735-4a71-85c2-

9e75b6a781c9

Six Sigma Champion – 09/10/2021 - MSI –

Credential ID: 91317099

Management & Supervisory Training – MSI –

07/29/2021 – Credential ID: 91317089

Leadership Training – MSI – 07/29/2021 –

Credential ID: 91317088

Ethics Training – MSI –07/29/2021 – Credential

ID: 91317086

Experience

Haulmark Trailers, Bristol, IN Quality Expert

July 2020 – February 2022

• Provided expert quality support for the steel weld shop, ensuring that units were built to order, and verifying assurance in quality.

• Completed forms in accordance with company

procedures with accuracy and precision.

RC Trailers, Bristol Indiana OpEx Lead

April 2018 – March 2020

• Managed many projects to completion, created projects that help in reducing the seven wastes, created teams for collaboration and acted as a change management professional for the boots on the ground.

• Created quality assurance within the company and strengthened the quality system in general. Created many “cheat sheets” for production, quality, welding shops, sales, warranty, and many more.

• As an OpEx Lead, I slashed the yearly warranty claims by 15% in creating and implementing a complete

Quality Assurance Program, while ensuring that tribal knowledge be a thing of the past as everything got documented.

• I achieved my greatest accomplishment in creating a weld shop specification set of books, that included every model, every part, and every measure with a

complete cut list for both the steel and aluminum weld shops.

Tricia Lynn Ferguson-Mouser

Operational Excellence

An overachieving and proactive, experienced leader for Operational Excellence with a history of supporting leaders in fast-paced manufacturing environments. With three years of experience in Operational Excellence, strengthening compliance, improving processes, evaluating output, quality, as well as customer satisfaction, I am passionate about leading the change and problem solving is my second nature. Throughout my career, I have excelled in time management, and the ability to be a self-starter and quick learner, continually bringing an optimistic and enthusiastic problem-solving mindset to my daily work.

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