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Customer Service Data Entry

Location:
Plano, TX, 75074
Salary:
18 +
Posted:
February 12, 2024

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Resume:

Cecilia Kerby

**** *.**** ****.

Plano, Texas ***74

ad3ken@r.postjobfree.com

469-***-****

Objective:

I utilize the knowledge and training acquired in many different areas of production protocol and technical training received in the over 30 years of on-the-job experience in the field of manufacturing /Telecom./Electronics. From mechanical/electronic assembly, QA Inspection, Repair, Testing and Ship Prep to shipping product out of the door. Experience in the Returns process, and customer follow up and support.

WORK EXPERIENCE:

Inventory Management Support

L3 Harris Technologies / Mustang Technologies

Shipping and receiving/Inventory monitoring/

Customer service/Kit building to support manufacturing

Floor/Maintaining office supplies/Mail distribution

2023-07- 2023-12

Packaging Clerk

Beckett Collectibles

Packaging/Ship prep of collectible items

2023-03 – 2023-07

Electro-Mechanical Assembler

Luminator Technologies

Assembling electronic LED signs

Mass transit division

2022-10 – 2023-03

Final Packaging Associate

Abbott Laboratories – Plano Tx.

Inspection and processing of sterile packs,

Medical devices and equipment. FDA Regulated

Clean area.

2022-04 – 2022-10

Mechanical Assembly Associate

Delta Electronics, Plano Tx.

2022-01—2022-04

Telecom Assembly

Receiving/Inventory Clerk/Data Entry

Smith System - McKinney, TX -

2018-03 – 2020-02

Performing receiving and inventory transactions in AS400.

UPS Shipping Clerk

Worldwide Technology – Alcatel-Lucent/NOKIA

2015-06 - 2017-08

Prepared and shipped Nationally for the customer. Alcatel-Lucent

via UPS through SAP Blue Planet database, and UPS World ship.

Export Shipping Clerk

Worldwide Technology (NOKIA)

2015-02 - 2015-06

Prepared, processed, and shipped Internationally for the customer (NOKIA),

Via SAP Quote to Cash database/SAP Blue Planet

Returns Shipping Admin./Dispatcher Worldwide Technology (Alcatel-Lucent)

2007-01 - 2015-02

Allocating shipments for the Returns Centers warehouse Personnel for fulfillment, closing out orders systematically at shipment, resolving stock and receipts discrepancies in QTC-SAP, follow up and verification of bin/location audits and cycle count discrepancies. Monitoring all Returns Center transactions.

Processing Returns, verifying returns documentation and discrepancies.

ALL OF THESE RESPONSIBILITY'S REQUIRED EXTENSIVE CONTACT WITH END CUSTOMERS. (Email, Tracking, Researching Discrepancies, etc.)

Computer Programs Microsoft Products, SAP, Oracle, Agile.

Inventory Clerk

4/2001 - 2/2006 Alcatel Telecommunications, Alcatel Plano, Allen Texas

Maintained Finished Goods Non-Serialized stockroom for sales orders, Cycle counts,

Oracle NT software, and ordering stock for projected sales.

Material Production Control/POU Receiving Clerk

5/1999 - 4/2001 Alcatel Telecommunications, Alcatel Plano, Allen Texas

Receive material into production area using Oracle NT database, order parts for

Telecom cabinet lines from warehouses and stockrooms, track lost items and route them to correct personnel Inventory/location for adjustment and maintenance, etc.

System Test Operator

5/1998 – 5/1999 Alcatel USA /Formerly Dsc Communications, Plano Texas,

Performed System Tests on Telecom frames/rack Systems using OMNI test system.

Also tested all access product sub-Assemblies using basic power supply or face to face test rack system.

Electro/mechanical Assembly-Small Assembly Operator

10/1997 - 5/1999 Alcatel USA /Formerly Dsc Communications, Plano Texas,

Built and tested Sub-Assemblies, cables, and control boards to be integrated with Remote terminal cabinet assemblies.

Telecom remote terminal cabinet builder

4/1995 – 10/1997 Alcatel USA, Plano, Tx

Built cabinets from raw shell to complete builds.

QC Inspector

10/1992 - 4/1995 Alcatel USA,Plano,Tx.

Inspected Cabinet and small Sub-assemblies, performed in process inspections

On product lines, readied product for final QA approval.

Repaired any electro/mechanical issues:Soldering,straightening connector pins,

Reseating and repairing wires, ETC...

Q.A. Inspector

3/1988 – 10/1992 IMO-VARO, Garland Texas,

Worked in Clean Room for Military Contract Manufacturer of night vision equipment. Used high power microscopes for inspection evaluations.

Education

Skills: Inventory, Accuracy, QA Inspection, Assembly.



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