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Risk Management Customer Service

Location:
Lees Summit, MO, 64086
Posted:
February 12, 2024

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Resume:

SANDRA L. DUNCAN

*** ** ******* ****

Lee’s Summit, MO 64086

816-***-****

ad3ke7@r.postjobfree.com

EXPERIENCE:

Research Medical Center, December 2017-Present

Chaplain Resident. Provide Pastoral Care for patients, family, and staff within the interdisciplinary team

Process, developing skills interpersonally.

Apply policies relative to HIPAA, safety, infection control and risk management.

Develop and implement spiritual assessment on patients.

Provide input to interdisciplinary team regarding spiritual assessment of patients.

Lead and assist in special services through the Pastoral Care Office. (i.e. Memorial Services,

Adopt-A-Family, Blessing of the Hands, Ash Wednesday)

Provide On-call coverage.

Teach Clinical Pastoral Orientation to students over an eight-ten week period.

Training new interns on policy, procedure, and protocols of the Chaplain Department.

North Kansas City Hospital, January 31st 2020-Present

Chaplain. Provide Pastoral Care for patients, family, and staff within the interdisciplinary team

Process, developing skills interpersonally.

Apply policies relative to HIPAA, safety, infection control and risk management.

Develop and implement spiritual assessment on patients.

Provide input to interdisciplinary team regarding spiritual assessment of patients.

Provide On-call coverage. (Occasional)

Unity School of Christianity, March 2014-January 2018

Silent Unity Prayer Associate. Responsible to pray affirmatively in a consistently compassionate manner

With those who call the Silent Unity Prayer Ministry.

Professional and Accountable.

Demonstrate commitment to the position and ministry, and accept responsibility for personal actions and decisions.

Show dedication to daily prayer practices consistent with Unity teachings and sustain progressive spiritual growth.

Verbal and interpersonal communication skills; active listening skills.

Demonstrate professional and calm demeanor while involved in repetitive emotionally challenging or mentally intensive circumstances.

Strong knowledge of Unity teachings with the ability to recognize and verbalize the difference between prayer support and spiritual counseling.

During this time completed Master of Divinity Program at Unity School of Christianity.

Op-Tech Environmental Services, Inc., Syracuse, New York, February 2004-September 2013

Provide accounting services, billing specialist and customer service to multi-branch company as well

as outside customers of those branches.

Process time & material, lump sum billing for four branches.

Process all contract billing (AIA’s) for eight branches.

Process equipment costs for eight branches.

Process material costs for eight branches.

A/P vendor input. (Backup)

Update vendor files.

Process New York State DEC Billing for eight branches.

Environmental Products and Services, Inc., Syracuse, New York, December 1996-February 2004

Provide accounting services, billing services and customer service to multi-branch company as well

as outside customers of those branches.

Responsible for manual vouchering of Accounts Payable invoices for thirteen branches.

Responsible for input and payment into Mas 90 system.

Responsible for end of the month aging cleanup and intra-company charge cleanup.

Provide support to Customer Service Department auditing billing packages and setting up job numbers.

Balance Accounts Receivable to GL.

S&O Coach Lines, Inc., Liverpool, New York, March 1989-December 1996

Maintains a high level of professionalism in providing accounting services to multi-unit transportation

company. Innovative and creative in the development and implementation of accounting and business

solutions for all facets of company operations. Advised senior management on wide range of business

and accounting information and options.

Lead accountant in four-person accounting team.

Overall responsibility for implementation of state-of-the-art accounting system.

Responsible for executive-level financial report development and analysis.

Revised and maintained personnel records and reporting system.

Administered company-wide employee benefit program including insurance and pensions.

Maintained all Workman’s Compensation and Department of Transportation (DOT) records.

Sunburst Optics, Inc., Syracuse, New York, June 1985-March 1989.

Responsible for complete accounting system for the firm, including: Accounts Receivable, Payables,

Job costing, Inventory and maintaining client records. Diligent in focusing on the continuous improvement

Of the system for maximum efficiency.

TRAINING & EDUCATION:

Interstate Fleet Tax Seminar, NYS Department of Taxation & Finance

Professional Service Works, Customer Service Training. Jansen Associates

B.S. Business, Centenary College, Shreveport, Louisiana

Unity Leadership Development Program (LDP) & (SDP) Program

Master Divinity, Unity School of Christianity

Clinical Pastoral Education, 8 Units (Board Certified Eligible)

EXCELLENT REFERENCES AVAILABLE UPON REQUEST



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