Call Center Agent
Resume:
Maria Theresa L. Hoven
*** **** *** ********, ** 98632
**********@*****.***
Employment History
June 2021-July 2022 Alorica Philippines
Centris, Quezon City
Customer Contact Management Associate
Clicking accounts for outbound calling
Loading, and playing campaign accounts
May 2019-August 2019 Inghams Enterprises
Perth, Western Australia
Process Worker
Packing Chickens
Handling Machines
Mixing Flavors
April 2013- Nov 2017 Uconnects Corp.
Ortigas, Pasig City
Call Center Agent (Outbound Sales)
Calling businesses to offer Yellow US Pages
Offer them a posting with a discount
Explain them the whole coverage of the offer and how much they will be billed annually
Hitting the daily target, which is 4 confirmed subscriptions
June 2006-Dec 2007 Three Kings Academy
Rodriguez Rizal
Assistant Teacher
Looking after the kids when the teacher is around or not
Singing, dancing, and playing with kids
Help them with their activities
Feed them
Personal Qualities
Proven ability to communicate with a variety of people, personal, or over the phone
Proven ability to work overtime and out of hours when required
Proven ability to work under pressure and prioritize work task
Building and maintaining relationships
Personal Details
Age 34
Date of Birth 31/08/1988
Nationality Filipino
Height 165cm
Weight 120lbs
Educational Background
Tertiary, Marikina Polytechnic College, 2yr course Fashion and Design (2007-2010)
Secondary, Maximo National Highschool, (2001-2005)
Primary, Sta. Cruz Elementary School (1995-2001)
Hobbies and Interests
Mountain Climbing, Dancing, Singing, Playing Guitar, Net Surfing
Character Reference
Josue Cazcarro
Team Manager
Alorica Philippines
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