DeAndre Harris

Chicago, IL *****

ad3k6c@r.postjobfree.com

+1-872-***-****

A 10+ year veteran in various areas of the customer service field (more specifically various food service platforms), I genuinely enjoy providing a great customer experience, within the safety guidelines.

Willing to relocate to: Chicago, IL - Berwyn, IL - Rogers Park, IL Work Experience

Server

Brookdale Senior Living - Chicago, IL

July 2022 to Present

Serve residents in the main dining room as well as assist with preparation of assisted living services and room service orders.

Inshop/PIC

Jimmy John's Sandwiches - Chicago, IL

June 2018 to January 2020

• Learn the menu and execute items to the Jimmy's standard, Ring up customers, walk Short distance delivery orders when needed, also run shifts, and responsible for the closing out the shift and counting down register and documentation of the financials and securing the drop in safe upon closing the store. Chicago Farmworks Transitional Program

Heartland Alliance - Chicago, IL

October 2019 to November 2019

A program that gives a five week cohort the opportunity to learn skills such as farming, and warehouse experience in the distribution field. While offering resume building, job readiness training, and assisting with Job placement assistance, and potential hiring job leads upon completion of the program. Optician Technician

America's Best - Chicago, IL

September 2017 to February 2018

Responsible for the crafting of eyeglasses and contacts in collaboration with the doctors specifics, and customers comfortability and financial budgets, applying and understanding how insurance is applied to orders and being able to explain how prices are factored, and specifically applied, also frame and lenses maintenance.

Logistics Specialist

C H Robinson - Chicago, IL

November 2015 to January 2017

Main responsibilities were assisting drivers and and account managers in a third party setting. Logging issues for drivers, checking them into locations, and making sure their cargo is intact and the counts are correct, also responsible for documenting if there was anything wrong with the cargo or the trip in general.

Crew Member

Chipotle Mexican Grill - Chicago, IL

April 2016 to August 2016

Line member, cashier, food prep, customer service

Concourse Cashier

Levy Restaurants - Chicago, IL

July 2015 to October 2015

Responsibilities

Responsible for greeting fans/patrons, taking their orders, preparing orders as well as passing them out in a timely fashion.

Skills Used

Customer relations, problem solving skills, money management, and customer service. Professional Telephone Interviewer

NORC - Chicago, IL

December 2014 to July 2015

Responsibilities

Conduct Social Science surveys on behalf of the CDC. Skills Used

Time management, Microsoft office usage, third party dialer systems, consumer relations. Server/Trainer

Cedar Fair LLC. (Cedar Point) - Sandusky, OH

May 2006 to October 2008

Responsibilities

Greet Customers

Take orders

Deliver food to tables

Check on patrons, make sure they are having an enjoyable eating/dining experience. Train new servers on the flow of the day.

Facilitate dry runs for maximum comfort with duties and volume of shift. Side work duties.

Skills Used

Customer service

Quick Service

Education

High school or equivalent in general equivilency studies/ vocational training in Business Tech training

Gerald R. Ford Jobcorps Center - Grand Rapids, MI

July 2004 to February 2005

Skills

• Microsoft Office (10+ years)

• Office Administration (10+ years)

• Records Management (10+ years)

• Customer Service (10+ years)

• Dispensing (3 years)

• Customer Care (10+ years)

• CSR (10+ years)

• Customer Support

• Call Center (10+ years)

• Case Management

• Order Entry

• Warehouse Distribution Experience

• Office Management

• Logistics

• Interviewing

• Employee Orientation

• Recruiting

• Computer skills

Certifications and Licenses

Internet and Computing Core (IC3)

December 2004 to Present

Training in written and verbal skills, problem solving techniques, business English, workplace management, office safety, business math skills, telephone procedures, data calculation, business communication, office procedures, keyboarding, filing, business reports, and record keeping.

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