Bryanna Sayvongsa

**** ******* **. ** *****, CA *2019 619-***-**** ad3k0j@r.postjobfree.com

Objective To acquire a position where my service skills combined with administrative experience can be appreciated and utilized fully. I am a highly motivated, energetic student seeking a full-time job that will allow me to use my friendly and welcoming personality for customer service while gaining valuable work skill sets to use now and in the future. Enthusiastic and ambitious full-time student with transferable customer service, sales, and operations skills. Exceptional ability to connect with people, understand their wants, needs, and desires, and deliver legendary service on every interaction. My experience of successfully supporting individuals from diverse backgrounds, including students, parents, and various community members, all while managing multiple assignments and consistently exceeding deadlines, has earned me a reputation as a proactive problem-solver who delivers results. I want to continue growing, sharing, and exceeding in these areas of value in a working environment of mutual respect. Moreover, I believe in utilizing my bubbly personality to create a warm and inviting atmosphere for customers. I thrive on building genuine connections with individuals, making them feel valued and understood. Whether it's resolving an issue, providing guidance, or simply brightening someone's day, I approach every interaction with enthusiasm and positivity. I am adept at diffusing tense situations and turning them into opportunities to showcase excellent service. My bubbly demeanor not only helps to put customers at ease but also fosters a sense of camaraderie and trust, leading to increased customer satisfaction and loyalty. I am eager to bring this infectious energy to a role where I can make a tangible difference in people's lives while contributing to the success of the organization. Core Competencies

● Great Attention to

Detail

● Independent

Decision Maker

● Enforcement of

Policies/Procedures

● Organizational Leader

● Compliance/Quality

Control

● Conflict Resolution

● Strong

Decision-making

● Reliable

● Team player

● Mentor & Trainer

● Ability to Multitask

● Calm Under Pressure

● Great Communication

● Customer Service

Professional Experience Cashier, Chipotle Sep. 2019 – Apr. 2020 El Cajon, California

● Maintain workplace sanitation, health, and safety standards.

● Clean food preparation areas, cooking surfaces, and utensils.

● Verify that prepared food meets requirements for quality and quantity.

● Read food order slips or receive verbal instructions regarding food required by patrons, and prepare and cook food according to instructions.

● Take food and drink orders and receive payment from customers.

● Clean, stock, and restock workstations and display cases.

● Prepare and serve beverages such as coffee and fountain drinks.

Student Aid, Cajon Valley Union School District (Apr. 2020- February 2023) El Cajon, California Under the supervision direction of an assigned supervisor(s) and Extended Day Program Lead; assist in the day-to-day operations of a site program; assist in the supervision of children enrolled in the Extended Day program; assist staff with implementation of program materials, attendance, and record keeping.

● Organize and participate in recreational activities and outings, such as games and field trips.

● Maintain a safe play environment.

● Communicate with children's parents or guardians about daily activities, behaviors, and related

● issues.

● Support children's emotional and social development, encouraging understanding of others and positive self-concepts.

● Assist in preparing food and serving meals and refreshments to children.

● Perform general personnel functions, such as supervision, training, and scheduling.

● Help children with homework and school work.

● Read to children and teach them simple painting, drawing, handicrafts, and songs.

● Discipline children and recommend or initiate other measures to control behavior, such as caring for their clothing and picking up toys and books.

Center Support Specialist, National University March 2023 - Present San Diego, California

● Maintain all tasks/responsibilities set by the leadership team.

● Handle phone calls, in-person walk-ins, and emails from prospective students.

● Assist with student queries related to advising and university services.

● Organize and input information into databases.

● Plan and coordinate events with the Center Director.

● Answer application and general enrollment inquiries from the public.

● Maintain excellent relations with students and prospective students.

● Maintain relevant records and documentation, as required.

● Provide input on how to improve processes based on client feedback.

● Properly assess students’ needs and determine the level of support needed.

● Perform other work-related duties like project planning and general administration as directed by the Center Director.

● Update and analyze attendance rosters enforce National University attendance policies and procedures, and initiate roster calls and retention procedures.

● Ensure daily or weekly communication updates to faculty, students, and staff by disseminating information through relevant channels and posting pertinent materials.

● Contribute to a positive and productive team atmosphere and working conditions.

● Deliver messages to students on behalf of the University as needed, not limited to the above-mentioned tasks.

● Ensure classroom, equipment, and facility are ready for daily activities including conferences, internal meetings, continuing education, and academic classes.

● Assist with room reservations.

● Support the campus or location in the absence of the Center Director.

● Participate in ongoing department or other special projects as needed.

● Reasonable and consistent attendance to fulfill the requirements of the position.

● Other duties as assigned.

Education

High School Diploma

● Steele Canyon High School - Spring Valley, California- June. 2022

● Southwestern Community College- Chula Vista, California

● National University

References Upon Request

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