Project Management Business Analytics

Shilpi Gupta

+1-860-***-**** ******.******@*****.*** https://www.linkedin.com/in/iamguptashilpi/

SUMMARY

Dynamic and strategic professional having diversified experience in project management and business analysis in a product company with

strong interpersonal and communication skills; with the expertise in generating Business Insights from the data and managing projects with

agile and traditional methodologies; recently graduated with master’s degree in business Analytics and Project Management. Seeking job

opportunities in analytics, product management, and project management to utilize strong analytical, managerial, and collaboration skills to

deliver actionable insights and improve business performance.

EDUCATION

University of Connecticut, School ofBusiness, Hartford, CT Dec 2023

Master of Science in Business Analytics and Project Management

Coursework: Project Management, Data Management and Business Process, Predictive Modeling, Statistics, Data Science, Project

Risk and Agile Methodologies, Data Mining and Business Intelligence, Business Decision modeling

Dr. APJ Abdul Kalam University, Lucknow, India July 2005

Bachelor of Technology in Electronics and Communication

SKILLS

Languages: Python, C/C++, Java (Android)

Tools and Database: SAS, SQL, Visual Studio, JMP, Jira, Perforce, MS Excel, MS Office, Maria DB, Tableau, CRM, Snowflake

Project Management: Process Improvement & Documentation, Project Risk and Cost Management, Agile Methodologies

Data Skills: Predictive Modeling, Statistical modeling, Data Visualization, Regression Models, Classification Models, Tree-based

Models, Time Series Forecasting, Text Mining, Hypothesis Testing, ETL

Bigdata and Cloud Technologies: Hadoop, Hive, Pig, AWS, Microsoft Azure, databricks

ACADEMIC PROJECTS

Graduate Consultant for Pharmaceutical Firm Capstone Project Developed KPIs to improve client retention and increase

repeat order rates for pet vaccines, using Tableau for a dynamic data dashboard. Conducted in-depth data analysis with SQL and

MS Excel, producing reports on repeat order rates and conversion rates.

Project Management Built a scoring model Worked on draft project proposal applying techniques project charter, WBS, Gantt

Chart, SWOT analysis, FMEA, and NPV on IT project to develop a scoring model to select an application based on a score.

Predictive Modeling Investment Returns JMP Built an investment portfolio model to help the client decide upon reliable

investment, identified key indicators attributing to 97% of portfolio's returns using boosted tree model.

Data Science Insurance model Python Utilizing Random Forest Classifier, developed a predictive model with a test accuracy of

71% to determine policy cancellations or renewals, while identifying influential factors such as credit, age, and number of children

EXPERIENCE

Samsung India Electronics, Noida, India Nov 2008 – July 2022

Senior Professional Mar 2017~ July 2022

Data Analyst - Utilized the Analytics tools to analyze users' raw data, generating reports through Excel, SQL, Power BI, and

Tableau for dashboard, providing valuable business insights on app performance, monetization, network performance, device sales,

market issues, and app usage.

• Achieved a 25% enhancement in the Software Quality Index by conducting analysis of customer reviews, performing sentiment

analysis, and delivering early over-the-air software solutions in the market

• Participated in identifying the market opportunity of annual $3Mn revenue from the app store by identifying apps using Samsung

Analytics tool, to be promoted to generate continuous monetization for the organization

• Implemented analysis model using Python by fetching reviews from E-commerce portals, identify trends, issues, and report

recommendation, thus, reducing manual MH by 80%

• Contributed to Quick build automation process to reduce the software build time by ~2hrs, Optimized tools for Google build

Project Management- Led a team of 10 to develop an M series phone with lighter applications SEP lite and a high-capacity battery to

enhance user experience via faster processing and gaming, capitalizing on effective project management, application development.

• Managed the launch of 8 product updates, achieving approx. 70% revenue growth and 37% MAU growth in 2021, utilizing

extensive collaboration, problem-solving, organization, and administration skills

• Leveraged Jira's robust features to streamline issue tracking, agile workflow management, release planning, enhancing project

visibility and driving successful outcomes.

• Managed a team of 5 and assisted the Bureau of Indian Standards in implementing 21 regional language keypad software

• Led end-to-end product development, OS upgrades, and management activities via planning, scoping, requirement gathering,

execution life cycle, solutions, and risk management skills

Senior Software Engineer Chief Engineer Lead Engineer Nov 2008 -Mar2017

• Handled new launch model development J series – J3 and J3 Pro with India-specific feature customization.

• Assisted the team with power saving feature to save data usage by 50% and reduce power consumption by 23%

Nokia Siemens Networks, Software Engineer Bengaluru, India Dec 2005 – Nov 2008

•Developed features and simulated unit tests for handover in the network, coordinated with the cross-functional module.

AWARDS & CERTIFICATIONS

• Second Prize 2023 Annual Travelers BI&A LDP Analytics Case Competition Presented a case to identify fraudulent auto

insurance claim cases by analyzing data patterns and outliers, resulting in flagging 2% claims, utilized tableau and python

• Samsung Awards CEO & CTO award for M-series launch in May 2019, Annual awards in 2010, 2011 and 2018

• JIRA Atlassian 2023 Certification Gained knowledge on managing a project task leveraging agile methodologies

• SAS 9.4 Base Programming Certification Acquired proficiency in data analysis, manipulation, and reporting

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