CYNTHIA RENA BURT
Saraland, AL ****1
SUMMARY OF QUALIFICATIONS
Extensive general office experience in secretarial, computer data entry, special projects, spreadsheets, and lengthy reports. Computer experience with Microsoft Word, Excel, and Power-point. Excellent keyboarding, organizational skills, and filing. Answering multi-phone lines, fax/copier machine.
EMPLOYMENT
May 2023- Dec 2023 (Flex-Part-time) Mobile Infirmary Hospital Mobile, Al
Patient Access Registration - ER Admission Assistant
Admit, Patients into the ER, Register Patients in the ER making sure their information is correct and insurance is correct to file. Admit Patients at the Ambulance Bay. Computer, paperwork, copy machine, phone lines, and fax machine.
September 2022- Present (Part-time) Baldwin County Broad Education Baldwin County
Substitute Teacher: many schools in Baldwin County School District.
June 2020 – Present (Part-time) Spanish Fort Police Department Spanish Fort, AL
Dispatcher: Multi-tasking, operate multi-phone line, dispatch officers, 911 calls, NCIC/CAD system usage, experience with filing/computer/copier /fax machine
Supervisor: Sgt Steven Mooney 251-***-****
December 2019 – Present Bay Minette Police Department Bay Minette, AL
Dispatcher: Multi-tasking, operate multi-phone line, dispatch officers, 911 calls, NCIC/CAD system usage, experience with filing/computer/copier /fax machine
Supervisor: Taylor Benson 251-***-****
January 2019-November 2019 Saraland Police Department Saraland, Al
Dispatcher/Jailer
Dispatcher: Multi-tasking, operate multi-phone line, dispatch officers, 911 calls, NCIC/CAD system usage, experience with filing/computer/copier /fax machine. Jailer: Book inmates in jail/bond inmates from jail, serve meals to inmates, administrate medicine to inmates, check on inmates every 30 mins during the shift, update each inmate’s jail log of all activity during the shift. 251-***-****)
October 2013 – January 2019 Chickasaw Police Department Chickasaw, AL
Dispatcher/Jailer/ April 2018-TAC officer
Dispatcher: Multi-tasking, operate multi-phone line, dispatch officers, 911 calls, NCIC/CAD system usage, experience with filing/computer/copier /fax machine. Jailer: Book inmates in jail/bond inmates from jail, serve meals to inmates, administrate medicine to inmates, check on inmates every 30 mins/1 hr during the shift, update each inmate’s jail log of all activity during the shift. TAC Officer: NCIC validations done each month, keep warrants/ reports for stolen articles/missing person updated. Register new employees for NCIC class, organize all paperwork for NCIC audit.
Supervisor: Captain Tommy McDuffie 251-***-****
January 2011-March 2013
May 2013 -October 2013 Clarke County E911 Center Grove Hill, AL
E-911 Dispatcher
Multi-tasking, operate multi phone lines, dispatch for 3 City agencies/County agency Officers/ASAP/Amstar and 11 agencies-Fire/Rescue, 911 calls, NCIC/CAD system usage.
Supervisor Becky Neugent 251-***-****
June 2010 – November 2010 Pascagoula Police Department Pascagoula, Ms
Dispatcher/Deputy Clerk
Dispatcher: Multi-tasking, Operate a multi-phone line, dispatch officers/Acadian/fire department, 911 calls, NCIC/Cad system usage. Deputy Clerk: book inmates in jail/bond inmates from jail, take payments for fines, write affidavits, filing, computers/copier/fax machine. 228-***-**** (Last Name: Cynthia Wiggins)
June 2007-May 2010 Monroeville Police Department Monroeville, AL
Dispatcher
Multi-tasking, operate a multi-phone line, dispatch Officers/EMS/Fire Department, 911 calls, NCIC, assist transport female prisoners, assist officers with some security. Fax/ computer/filing/copier.
Chief Mandee Armstrong 251-***-**** (Last Name: Cynthia Wiggins)
EDUCATION
Jan 13 2024- Feb 17, 2024
Phlebotomy Program
National Phlebotomist
2005-2007 Bishop State Community College Mobile, Al
American Sign Language and Interpreter Training
1993-1995 John Patterson Tech College Montgomery, AL
Office Automation