Donald Mondragon Jr.

510-***-**** ad3jz7@r.postjobfree.com

Hayward, CA

EDUCATION

California State University East Bay, Hayward, CA — Bachelors in Public Health, 2021 WORK EXPERIENCE

Amazon, Fremont CA

Warehouse Associate January 2023 - Present

● Work included scanning packages, working with project managers on how to create an easy flow of work.

● Consistent scan rate of 400+ when the asked scan rate is 200.

● Showed innovation by changing the work style of my area for everyone by making it more efficient.

● Was able to efficiently perform on different tasks asked to do on different occasions.

● Helped with resolving technical problems with printers, softwares, and helping with orders using excel. Truepill, Hayward CA

Data Entry Clerk Oct 2021 - June 2022

● Responsible for creating and updating patient account information into a database query.

● Cashed in 300+ orders a day when the average was 150.

● Showed eagerness to learn by asking to learn multiple companies and is able to do them reliably.

● Initially started as a data clerk and was promoted to clerk trainer after 3 months.

● Managed and trained 7 data clerks weekly on a daily basis.

● Worked with leads and managers on planning events and ways to improve team morale and productivity.

● Communicated through slack and email on work procedures day to day. Windsor Garden, Hayward CA

Certified Nursing Assistant July 2021 - Oct 2021

● Assisted and cleaned 9-12 patients weekly, caring for all their basic needs.

● Flexible with hours accepting and wanting any shifts available or needed help from morning to night shifts

● Helped planned events for the patients and assisted their loved ones with whatever they needed.

● Communicated carefully and kindly to patients when they are being negative. SKILLS

● Communication, Teamwork, Problem Solving, Conflict Resolution, Customer Service, Excel Word.

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