**/**** - **/**** ******** Manager
Wingstop, Odessa, TX
Effectively led a team of 100+ employees and growing. Implemented brand standards and top tier customer satisfaction in multiple restaurants with different levels of volume resulting in a 50+% increase in sales.
Oversaw the development of two restaurants from the ground up generating over 2 million in sales and turning over another two locations generating 1-2 million in sales from running shifts, staffing, training, creating a build-to and adjusting par levels for truck ordering, implementing weekly inventory, and developing an independent team of highly motivated leaders for each location.
Successfully achieved Top Gun for the company for the company by ranking high on the corporate scorecard and acing third party inspections. Demonstrated and maintained positive relationships with clients, resulting in a high customer retention rate.
03/2016 - 02/2020 Store Operator
Subway, San Angelo, TX
Oversaw a team of 20+ employees and increased sales by 20+% at multiple locations.
Led store improvements, resulting in a 10% increase in customer satisfaction ratings.
Proficient in inventory control, achieving a 98% accuracy rate and reducing stock losses.
Conducted daily operations, while boosting morale and increasing employee retention.
Took criticism proactively from the director of operations to successfully seek and find growth within the company.
Gabriel Kupetz
1513 Revolution Dr., Midland, TX 79705
Phone: 432-***-****
Email: *************@*****.***
Objective
To become a community influence and results-driven franchisee with a proven track record of successfully leading and growing profitable businesses. Adept at strategic planning, financial investing, and inspirational leadership to consistently deliver exceptional customer experiences and drive profitability. Ability Summary
Exceedingly dedicated, organized, and team oriented. Superb customer service, communication, and interpersonal skills. Extremely proficient at assisting coworkers and customers utilizing best practices. Exceptionally detail oriented with effective organizational skills and the ability to execute tasks with minimal supervision.
Employment History
Education History
Certified Nursing Assistant
Vocational School Certificate
Gary Job Corps, San Marcos, TX
General High School Curriculum
High School Equivalency Diploma
Central Texas College, Killeen, TX
03/2022 Texas Food Safety Manager Certification Examination Learn2Serv
Occupational Licenses, Certificates and Training
Honors & Activities
YMCA Youth Athletics Sports Coach Volunteer.
Organizing and scheduling practices and games in different locations depending on the sport. Exercising patience and mentoring skills with the younger aged group of kids. Leading the youth into actively engaging in the sports program. Demonstrating community outreach and being a volunteer. Additional Information
Detailed References
Medina Smith, Elementary School Teacher
General Franks Elementary School
********@*****.***
Clint Leonard, Regional Manager
Wingstop
San Angelo, TX
Treyjohn Smothers, General Manager
Wingstop