Medical Receptionist Customer Service
Resume:
Monica Alejos
Self-motivated medical admission receptionist, phlebotomist, bilingual translator. Great customer service experience
Crestview, FL 32539
*************@*****.***
Patient focused detail oriented, computer savvy medical receptionist, bilingual translator. Personable and courteous in all interactions with patients and team members and skilled at anticipating physician and practice needs.
• Effective in handling office and administrative tasks within busy, multi-physician practice.
• Proficient in processing patient admissions, insurance processing and collecting third party claims.
• Efficient in managing appointment scheduling, patient records, medical billing and financial information.
Authorized to work in the US for any employer
Work Experience
Medical Receptionist/Medical Assistant/ phlebotomy/Telephone Operator/ Translator
Capital Regional Medical Center - Tallahassee, FL
October 2010 to May 2021
Admissions medical receptionist, Medical translator, switchboard operator, phlebotomist. CNA - Certified Nursing Assistant Medical records/ supply manager Rivertown Rehabilitation Center - Blountstown, FL
May 1991 to October 2010
Worked as LPN, supply management and medical records. LPN/Phlebotomist
Ascension - Panama City, FL
October 2007 to May 2010
Phlebotomist and nursing assistant
Education
High school diploma
Hanna High School - Brownsville, TX
September 1974 to September 1988
Skills
• Insurance Verification (10+ years)
• Vital Signs (10+ years)
• Medical Receptionist (10+ years)
• Medical Office Experience (10+ years)
• Medical Scheduling (10+ years)
• EMR Systems (10+ years)
• Patient Care (10+ years)
• Medical Billing (10+ years)
• Caregiving (10+ years)
• Medical Records (10+ years)
• Phone Etiquette (10+ years)
• Home Care (1 year)
• Clerical Experience (10+ years)
• Medical Terminology (10+ years)
• HIPAA (10+ years)
• Alzheimer's Care (10+ years)
• Office Management (10+ years)
• English (10+ years)
• Dementia Care (10+ years)
• Hospice Care (10+ years)
• Laboratory Experience (10+ years)
• Medical Coding (10+ years)
• Computer Operation (10+ years)
• ICD-10 (5 years)
• Computer Skills (10+ years)
• CPT Coding
• Laundry
• Personal Assistant Experience
• Meal Preparation
• Anatomy Knowledge
• CNA CUSTOMER SEEVICE (10+ years)
• Translation
Languages
• English Spanish - Fluent
• Spanish - Fluent
Certifications and Licenses
CNA
State Tested Nursing Assistant
Additional Information
Transition from 20+ year nursing career.
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