Monica Alejos

Self-motivated medical admission receptionist, phlebotomist, bilingual translator. Great customer service experience

Crestview, FL 32539

ad3jqu@r.postjobfree.com

+1-850-***-****

Patient focused detail oriented, computer savvy medical receptionist, bilingual translator. Personable and courteous in all interactions with patients and team members and skilled at anticipating physician and practice needs.

• Effective in handling office and administrative tasks within busy, multi-physician practice.

• Proficient in processing patient admissions, insurance processing and collecting third party claims.

• Efficient in managing appointment scheduling, patient records, medical billing and financial information.

Authorized to work in the US for any employer

Work Experience

Medical Receptionist/Medical Assistant/ phlebotomy/Telephone Operator/ Translator

Capital Regional Medical Center - Tallahassee, FL

October 2010 to May 2021

Admissions medical receptionist, Medical translator, switchboard operator, phlebotomist. CNA - Certified Nursing Assistant Medical records/ supply manager Rivertown Rehabilitation Center - Blountstown, FL

May 1991 to October 2010

Worked as LPN, supply management and medical records. LPN/Phlebotomist

Ascension - Panama City, FL

October 2007 to May 2010

Phlebotomist and nursing assistant

Education

High school diploma

Hanna High School - Brownsville, TX

September 1974 to September 1988

Skills

• Insurance Verification (10+ years)

• Vital Signs (10+ years)

• Medical Receptionist (10+ years)

• Medical Office Experience (10+ years)

• Medical Scheduling (10+ years)

• EMR Systems (10+ years)

• Patient Care (10+ years)

• Medical Billing (10+ years)

• Caregiving (10+ years)

• Medical Records (10+ years)

• Phone Etiquette (10+ years)

• Home Care (1 year)

• Clerical Experience (10+ years)

• Medical Terminology (10+ years)

• HIPAA (10+ years)

• Alzheimer's Care (10+ years)

• Office Management (10+ years)

• English (10+ years)

• Dementia Care (10+ years)

• Hospice Care (10+ years)

• Laboratory Experience (10+ years)

• Medical Coding (10+ years)

• Computer Operation (10+ years)

• ICD-10 (5 years)

• Computer Skills (10+ years)

• CPT Coding

• Laundry

• Personal Assistant Experience

• Meal Preparation

• Anatomy Knowledge

• CNA CUSTOMER SEEVICE (10+ years)

• Translation

Languages

• English Spanish - Fluent

• Spanish - Fluent

Certifications and Licenses

CNA

State Tested Nursing Assistant

Additional Information

Transition from 20+ year nursing career.

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