Abbas Bhatti

Senior Scrum Master

Heath, Texas, United States

+1-507-***-****

ad3jos@r.postjobfree.com

WORK EXPERIENCE

February 2020-Current

Senior Scrum Master

Citizens Bank

United States

Project 1:

Supported my team to work on mobile banking app, which allowed customers to perform banking transactions on their smartphones or tablets, such as depositing checks, transferring funds, and paying bills. Using the scrum framework, I coordinated the design, development, testing, and deployment of the mobile banking app that provided a seamless user experience and integrates with the bank's other systems. Project 2:

Guided my team Cloud Data integration in doing so we were able to move data from on-premises sources to cloud-based applications. We used Cloud data integration to migrate from on-premise solutions to cloud-based applications or when data needs to be shared between cloud-based applications. Key Contributions:

*Led Agile process for new digital banking platform, collaborating with cross-functional teams, managing stakeholder expectations, and ensuring timely delivery.

*Conducted Scrum ceremonies to ensure project success.

*Has practical experience in larger Scaled Agile/ Scrum environment (SAFe) and working with distributed teams.

*Facilitated collaboration between product owner and development team, managing team dynamics to promote a productive environment.

*Utilized Confluence and Jira to streamline team collaboration and facilitate agile project management.

*Tracked project progress using burn-down/up charts, completed internal demonstrations, and worked with developer teams to validate user stories.

*Managed product backlog, access permissions, and maintained agile artifacts for visibility and alignment.

*Assessed scrum maturity, trained teams, documented project requirements and notes.

*Planned and facilitated team activities for Program Increment (PI) events, worked with QA team, and supported JIRA board setup for SAFE Agile SCRUM Development and Agile Kanban.

*Exposed impediments and coached the team on removing them, and ensured core Agile principles were being practiced.

*Served multiple teams (system and DevOps) under SAFe and ensured the core Agile principle regarding collaboration, prioritization, visibility, and team accountability are being practiced.

*Coordinating with the DevOps team to ensure that the software is properly configured and deployed, monitoring performance metrics, and adjusting the development process as needed to address performance issues.

*Help the team identify the specific data requirements for a particular feature or function or suggest approaches for handling large volumes of data.

*Working with the team to define new user stories and tasks related to machine learning, updating sprint planning, and coordinating with stakeholders who may have specific requirements related to machine learning.

*Supported the team plan for future scalability, ensuring that the data infrastructure can accommodate future growth. August 2018-February 2020

Scrum Master / Business Analyst

Devon Bank

United States

Project 1:

Worked with my team to develop a Mortgage connect mobile app, which helped prepare consumers for the appraisal and closing process and gave them access to the web bases tutorials that helped promote understanding of the loan documents.

Key Contributions:

*Lead and guide 2 Scrum teams and drive sprint ceremonies (sprint planning, sprint estimation, sprint retrospective, scrum of scrums)

*Worked closely with the Business, vendors Product Owner, Development,

*JIRA (zephyr for Jira) for maintaining the Test Plans, Test Cases, Test Execution, Defect Management, and Bug Reporting.

*Coach and provide guidance to Scrum Masters

*Engage Product Owners, Portfolio, and Program Managers to fulfill their individual roles, including but not limited to, communicating the Project Vision, Goals and Objectives

*Mentoring and assisting the coaching staff in helping the teams with effective backlog grooming

*sprint planning, daily scrums, sprint reviews and retrospectives (capture retrospective results with an eye on process and practice improvement; provide coaching where needed), and resolving impediments that prevent agile teams from completing sprint commitments.

*Educate key business partners, PO, and Team members on the benefits of adopting an effective scrum/agile framework in order to continue to deliver features to end users in a timely manner.

*Successfully determined gaps in the team's efforts and performance; developed improvement plans and strategies.

*Help Agile teams to conduct workshops to gather requirements from business and document them in Confluence and JIRA

*Coordinate with production support team to collect business issues, analyze them and add to product backlog.

*Lead and guide teams in Scrum of Scrums to identify risks and dependencies and resolve conflicts.

*Facilitate feature prioritization meetings and collect Business values, Risk values from different stakeholders.

*Conduct daily stand-ups, story grooming sessions, sprint retrospectives.

*Identify risk, dependencies and remove impediments.

*Awareness of SAFe Agile Software Development framework. February 2016-July 2018

Scrum Master

Capital One

United States

Project 1:

Worked with a team of developers building a Fraud Detection and Prevention System, that helped the bank identify and prevent fraudulent transactions, such as unauthorized access to accounts or stolen credit card information. Assisted my team to design and develop a fraud detection and prevention system that uses advanced analytics and real-time monitoring to detect and prevent x' activity.

Project 2:

Enabled my team work on Data Warehousing projects thereby integrating data from multiple sources into a centralized data warehouse. Data warehousing ETL projects were typically used to support business intelligence and analytics initiatives.

Key Contributions:

*Facilitated the adoption of Scrum and Agile principles to help an organization transition to an Agile Culture which brought about an increase in transparency, stakeholder engagement, and team productivity.

*Worked with technical leads and scrum teams in distributed locations to drive technical refining, planning, issue resolution, and development on those product-specific technical debts.

*Regularly assessed the teams and organization's Scrum maturity and conducted training sessions for teams to improve team understanding regarding using Agile, Lean, Scrum, and Kanban practice.

*Liaison between developers and project stakeholders; fostered quality communication between engineering disciplines.

*Conducting sprint planning sessions and retrospective and using Jira to capture the outcomes and action items.

*Generating and analyzing reports to track the team's performance and identify areas for improvement.

*Facilitate and support all scrum events (Ceremonies): Team Agreements, Sprint Planning, Daily Scrum, Backlog Grooming, Sprint Review, and Sprint Retrospective.

*Assured continuous improvement by establishing cross-team metrics and a dashboard.

*Grow the Maturity level of Scrum by timely analyzing the maturity of Scrum and devising effective Strategies.

*Utilizing Azure DevOps to become more Agile/Scrum-focused.

*Facilitated discussion, decision-making, conflict resolution, and the delivery of committed work goals.

*Led team through requirement gathering, design specification, and deployment process to ensure customer's business process requirements are met.

*Used Jira for monitoring dashboards, multiple projects, custom charts & progress graphs, and real time monitoring of work efforts by team members.

January 2013-January 2016

Oracle DBA

Pace

United States

Key Contributions:

*Performing all the Database Administration activity like space management in database, user and roles administration, schema management, checking alert log of all databases.

*Monitoring database events as part of a Production support and level 1 staff.

*Experienced with RMAN, BACKUP and RECOVERY, POINT-IN-TIME RECOVERY.

*Proficient in migrating data base from 9i/10g to 11g by applying latest patch sets.

*Configured RAC on oracle 11g RAC.

*Involved in administration of over 150 Oracle 11g/10g R2 instances.

*Implemented Oracle advanced security across various database levels.

*Developed Oracle Forms and Reports for the user interface; a data load using PL/SQL

*and SQL Loader; and Unix scripts to download and manipulate files

*Development of PL/SQL and Web PL/SQL stored procedures.

*Proficient in Oracle Materialized view replications.

*Installation and maintenance of Oracle 11g database.

*Involved in the process of tuning and refining queries of various applications.

*Implementing 10g Data guard with one physical database

*Converted a single instance database to Oracle RAC 10g.

*Optimization and tuning SQL queries using TRACE FILE, TKPROF, EXPLAIN PLAN.

*Extensive usage of ADDM, AWR, ASSM, features of 10g.

*Developing Hot, cold and logical backup scripts to automate the backup procedures.

*Database Export/Import and evaluating the Backup and Recovery Procedures

*periodically & performing backups using RMAN.

*Cloning of application from production environment to test environment and

*application of patches.

*Moving data from development to production through transportable tablespace

*exports.

*Monitoring the table growth, database growth, current users, and system resource

*usage.

*Implementing standby database and database replication to provide high availability

*of database.

*Sizing the SGA, sizing the db buffers, shared SQL area, log buffer based on the

*requirements.

*Involved in team management, team building exercises for the DBA team. EDUCATION

-Current

Associate in arts

Sacred Heart Cathedral

Lahore, Pakistan

Professional scrum master (PSM1)

Associate in arts

TECHNICAL SKILLS & TOOLS

*Use of following methodologies such as Scrum, Kanban and Lean

*Agile Project management, Requirement Analysis, Iteration/ Sprint, Planning meetings, communication and collaboration, Stakeholder management, Excellent leadership skills

*Project management tools like Jira, Rally, Confluence,

• TECHNICAL SKILLS & TOOLS

SKILLS

Agile Confluence Gather Requirements JIRA Scrum Team Management Data Integration ETL Machine Learning Replication Change Management Deployment Azure Devops DEV OPS Devops Database Database Administration Oracle Oracle Forms PL/SQL SQL SQL Queries Stored Procedures Data Warehouse Data Warehousing Real Time Real-Time Business Continuity Planning RMAN Requirement Analysis Shell Scripting Structured Software Software Development Requirement Gathering SDLC AIX UNIX Unix Shell CRM SAP R2 Optimization Backups User Interface Rally Microsoft Sharepoint Amazon Web Services AWS RDBMS Appraisal Liaison Metrics Business Intelligence Continuous Improvement Project Management Team Building Estimation QA Test Cases Test Plans User Experience Paying Closing Credit Card Loans Mortgage Strategic Planning Vendor Management Customer Relationship Management Kanban Maintenance Production Environment Advanced Analytics Coaching OEM Refining Mentoring Loader Cloning Business Case Business Case Development Leadership Skills CSI Microsoft Teams MS Teams Excel CERTIFICATIONS

PSM

LANGUAGES

English - Fluent

WORK AUTHORIZATION

I am authorized to work in the following countries:

• United States

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