TRISTIN JAIME

559-***-**** ● ad3jia@r.postjobfree.com ● Parlier, Ca 93648

Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience. EXPERIENCE

Style Team Member target, Fresno, Ca

SEP '22 - APR '23

● Created weekly reports summarizing sales performance and recommending strategies for improvement. Developed strong product knowledge to effectively answer customer inquiries regarding features, benefits and quality of merchandise.

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● Operated point-of-sale systems proficiently to process transactions swiftly and correctly.

● Ensured accurate daily record-keeping for inventory management purposes. Maintained a neat, organized and inviting sales floor by stocking shelves, arranging displays and keeping fitting rooms clean.

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● Collaborated with other Style Team Members to ensure smooth operations throughout the store. BDC Representative Selma Auto mall Car dealership, Selma, Ca JUN '22 - AUG '22

● Conducted follow-up calls to ensure that customers were satisfied with their purchase experience. Processed orders accurately and efficiently while maintaining a high level of accuracy and quality control standards.

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● Developed relationships with customers to encourage repeat business, referrals, and customer loyalty.

● Created promotional materials for marketing campaigns aimed at increasing BDC sales volume.

● Resolved customer complaints in a timely manner while keeping the customer informed throughout the process.

● Worked collaboratively within a team environment to meet organizational goals and objectives. Fulfillment Associate Amazon, Fresno, Ca

FEB '22 - APR '22

● Pulled merchandise for loading onto delivery trucks or restocking inventory on shelves.

● Managed inventory and prepared orders for shipment within a tight deadline.

● Unloaded inventory from trucks and onto warehouse shelves.

● Utilized data entry software to enter orders and maintain customer records.

● Collaborated with leadership to develop new strategies to improve fulfillment processes. Cashier lowes, fresno, Ca

AUG '21 - JAN '22

● Provided efficient and courteous service to customers.

● Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.

● Operated cash register and accurately processed payments, returns, and exchanges.

● Followed safety standards for handling hazardous materials such as chemicals or cleaning products.

● Developed strong knowledge base regarding product features, benefits, warranties and returns policies.

● Resolved and de-escalated issues to address customer concerns.

● Processed returns and exchanges quickly while ensuring accuracy of store inventory records.

● Helped restock shelves when necessary to maintain an organized display area.

● Resolved customer complaints professionally in accordance with company policy.

● Supported other departments within the store by providing assistance when needed. Kitchen Panda Express, Fresno, Ca

MAR '20 - JUN '21

● Supervised and coordinated kitchen staff to maintain productivity and efficiency.

● Implemented cost-saving measures to reduce overhead expenses.

● Observed safe temperature storage of all food products to prevent spoilage.

● Maintained accurate inventory of all food items, supplies and equipment to ensure efficient operations.

● Demonstrated excellent organizational skills in managing the daily operations of a busy kitchen environment. EDUCATION

Fresno State university, Fresno, Ca

EXPECTED GRADUATION MAY '25

Bachelor of Science (B.S.) in Psychology Candidate Fresno City college, Fresno, Ca

MAY '23

Associate in Arts (A.A.) in Psychology

SKILLS

Social Media Platforms Special Occasion Styling Merchandise Restocking Networking Expertise Member Services Sales Expertise Program Leadership Customer Consultations Cash Register Operation Cash Counting

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