Sharleen Hesla

Grass Valley, CA

530-***-****

ad3jf8@r.postjobfree.com

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Experience:

Goodwill Industries Grass Valley, CA

Manager

Directed and supervised employees, engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers.

Executed daily operations of counting cash room twice a day, setting cashiers up daily, cleaning store before Closing store nighty.

Estimated consumer demand and determined the types and amounts of goods sold making sure all stock in every order of merchandise was place in proper departments.

Managed about 15 employees in daily cleaning, hanging, pricing, and tagging donated merchandise, achieved significant improvements in their productivity. Avon Corporation Grass Valley, CA

Unit Leader/MGR

Successfully managed a 32-person team Selling Avon.

Hired, trained, and evaluated personnel in sales and marketing establishments, promoting and firing workers when appropriate, setting up outside places to recruiting new team members.

Examined products purchased for resale and received for storage to assess the condition of each product and item.

Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts and in performing services for customers. JCPenney’s Corporation Grass Valley, CA

Customer Service Representative

Bagged and packaged purchases, and wrapped gifts.

Restructured and improved set sale planners twice a year. Women’s Department stock replenishment every morning, stock shelves, fitting room cleaned twice a day.

Opened and closed cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers and making deposits.

Provided personalized service to Telephone customers transferring items to stores.

Education:

Sierra College Grass Valley, CA

Certified Medical Billing & Coding

Significant courses included: Medical Billing & coding

Certified courses

References: Available upon request

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