Customer Service Manager

Summary

Organized and professional customer service manager with [5] years of experience maintaining professional relationships with customers and coworkers and managing multiple projects and development teams Experience

Mellow Mushroom Pizza Bakers AZ, Phoenix

Server and Hostess 01/2019 - 07/2023

Managed the work of [x] employees, increasing crew efficiency by [70]% Maintained a clean and safe work environment, resulting in a [100]% reduction in complaints filed with management and a

[100]% increase in crew satisfaction

Empereon Constar AZ, Phoenix

Financial Services Representative 01/2021 - 06/2023 Delivered more than [70] meals per week, ensuring the highest quality of care Created and maintained an inpatient care log that noted patient medical history, medications, and diagnoses Consumer Cellular AZ, Phoenix

Customer Service Representative 01/2018 - 01/2023 Created a new customer database by entering customer information into a database Performed sales analytics and provided recommendations that increased sales Skills

Customer service, Communication skills, Computer literacy, Food service Education

California Intercontinental university Irvine, CA Associates of Arts 12/2024

Currently completing courses in computer science, robotics, and statistics Graduated summa cum laude—3.92+ GPA

KEMESHA THOMAS

PHOENIX, AZ 623-***-****

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