November 2019-June 2020
Jan-2019 November 2019
May 2014
Kiera Smith
** **** ***** **** ******** Al 36856
706-***-**** • ***********@*****.***
Key Qualifications
● 7+ years of customer service
● 3 years of data entry
Work Experience
Go Puff
● Taking chat and taking inbound calls .
● Reorder items for customers that wasn’t delivered or was missing from the original order.
● Making sure certain products was in stock and deleting and creating accounts as well.
● -
Atento
● Data entry
● Getting patients set up for the Covid vaccine or rescheduling appointments.
● Making outbound calls and taking inbound calls .
● Giving out locations that’s convenient for appointments. Kelly Connect
● Taking inbound calls helping customers with their devices .
● Setting up appointments to get devices replace or assisting customers with troubleshooting their devices as well .
Health Aid
● Experience in a healthcare environment/ doctor office and hospital.
● In-person customer service experience.
● Working with clients chart and following hippa.
Education
Diploma
Central High School
● Graduated with a honors technical diploma.
References
Available upon request.