Curriculum Vitae

Sherwyn Joseph Torcato

E-mail: ad3j9j@r.postjobfree.com Mobile No: +91-992*******

***, **** ******, *** ***** Road, I.C. Colony, Borivali (W), Mumbai – 400103

CAREER OBJECTIVE

To work in an organization in the service industry where with my skills and training I can make a positive contribution to the organization and also achieve personal growth in the process.

PROFESSIONAL EXPERIENCE:

Cruise Marine time Voyages April 2019 – December 2019

Buffet Attendant /Assistant Waiter

Worked as a Buffet Attendant on M.V Columbus and got promoted to Assistant Waiter. Was responsible for the buffet set up for breakfast, lunch, tea and dinner and also for the service to the guest in the restaurant.

Cruise Marine time Voyages February 2018 – November 2018

Housekeeping Cleaner/ Buffet Attendant

Worked as a Housekeeping Cleaner on M.V Marco Polo and got promoted to Buffet Attendant. Was responsible for the upkeep of the passenger common areas.

Cruise Marine time Voyages July 2016 – July 2017

Housekeeping Cleaner

Worked as a Housekeeping Cleaner on M.V Astor and got promoted to a shit in charge. Was responsible for the upkeep of the lobby areas of the ship.

THE LALIT- Hotel January 2015 — June 2016

Reservation Executive

Worked as a Reservation Executive responsible for making reservations for guests (corporate/fit and travel agents) and responding to mails.

Star Cruise Jan 2013 — Nov 2013

Housekeeping Steward

Worked on M.V. Henna from 15 Jan 2013 till 6 Nov 2013 as a housekeeping steward on the cabin side.

The Orchid An Ecotel Hotel Sept 2008 — Jan 2013

Front Office Executive

Worked as a Front Office Executive in The Orchid An Ecotel Hotel and was responsible for handling guests information (check in/check outs) and maintaining day to day cash transactions. Handling guest feedback.

Page 1 of 2

EDUCATIONAL QUALIFICATIONS:

Diploma in Hotel Management and Catering Operation 2005 — 2008

Rizvi Academy of Hospitality Management and Catering Operation Bandra (W), Mumbai – 400050

Higher Secondary Certificate - HSC Mumbai-Maharashtra Board 2005

St Annes High School and Junior College – Malad (W), Mumbai – 400064

Secondary School Certificate – SSC Mumbai-Maharashtra Board 2003

St Francis D’assisi High School and Junior College -Borivali (W), Mumbai – 400103

OTHER QUALIFICATIONS:

Technical:-

O/S and Platform : Windows XP, Windows 7 Office Package : MS-Word 2007, MS-Excel 2007, MS-PowerPoint 2007 Applications: Tycoon, Fidelio, WINHMS.

Functional:-

Managing information of guests and their related queries through various systems.

Ensuring that allocation of rooms and related services are carried out smoothly to the satisfaction of the passengers.

Maintaining daily cash transactions and generating analysis reports of the same for the accounts department.

Providing Indian currencies in exchange for foreign denominations.

Cooperating & communicating with other team members from Housekeeping, Food and Beverage, Food Production, Security, Engineering, etc. for an efficient workflow.

Providing additional support to the Orchid-Pune branch when required.

Training fresher’s on the various applications used during the BAU process.

Languages Known: English, Hindi & Konkani -Read, Write & Speak (Advanced)

Marathi – Read & Speak (Basic)

OTHER INTEREST/HOBBIES:

Music, Travelling, Computer savvy, Reading, learning, & practicing new & innovative ideas.

Contact this candidate