Customer Service Front Desk

Yasmine Aziz

Phone : 661-***-**** Email: *********@*****.***

Career Objective

Retail customer service for 2+ years of extensive background in working with high volume customer interactions while maintaining customer satisfaction. Skilled multitasker with superb customer service record. I am seeking a job to mutually benefit both myself and my employer which will allow for future growth and advancement. Skills

• Conflict resolution • Organization

• Friendly people person • Resourceful and proactive

• Accurate money handling • Reasonable Communicator Experience

Front Desk Receptionist, Massage envy – Costa Mesa, CA January 2023 – June 2023

• Maintained positive attitude and extensive knowledge of product offerings

• Recorded and filed all invoices on a daily basis to provide up to date financial information

• Ensured all shelves were stocked with product and tracked inventory levels, report any issues to management

Grocery Clerk, Staters Bros. Market – Anaheim, CA

April 2022 – June 2023

• Kept up inventory utilizing FIFO (first in, first out) and restocked as needed

• Maintained cycle counts and reported any discrepancies to management

• Placed labels, shelf tagging and performed price changes maintaining savings on easy to see end caps of isles

Barista, Starbucks – Anaheim, CA

August 2021 – April 2022

• Engaged with and understand customers, including discovering and responding to their needs through clear and pleasant communication

• Always met store operating policies and standards including providing quality beverages and food products, cash handling and store safety and security procedures

Cashier, Wingstop - Anaheim, CA

January 2021 – June 2021

• Set up advertising displays and arranged merchandise on counters and tables to promote sales

• Provided customer service by greeting and assisting customers, and responding to inquiries and complaints to increase satisfaction

• Process cash and card transactions using POS system Education

High School Diploma, August 2021, Esperanza High School, Yorba Linda, CA References

Michelle Dominguez, Supervisor, Personal Care 661-***-**** Rocio, Supervisor, Wingstop 714-***-****

Doyle, Supervisor, Stater bros Market 714-***-**** Jesus Carrillo, Maintenance Technician II, Panasonic Energy of North America 661-***-****

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