DADDAH MOHAMMED SIDIYA

Customer Service Agent • Nouakchott, Mauritania • +(222-********

Email: ad3j7z@r.postjobfree.com • +(222-********

Nationality: Mauritanian • Relationship: Married

PERSONAL PROFILE

I am an energetic, ambitious person who can work under pressure and has developed a mature and responsible approach to any task that i undertake, or situation that i am presented with, I am flexible and excellent in working with others to achieve a certain objective on time and with excellence, fluent and have excellent communication and organization skills.

SKILLS

• Effective communication.

• Detail oriented person.

• Microsoft Office Pack (Excel, Word, PowerPoint, Outlook…).

• Problem solving.

• Teamwork.

• Preparing technical and financial reports.

• Quality Management.

• Leadership and Managerial skills.

WORK EXPERIENCE

AFROPORT MAURITANIE, Nouakchott-Mauritania

Customer Service Agent 02/2019 - Present

ZTE, Dubai-United Arab Emirates

Supervisor 10/2018 – 01/2019

FARMVILLE (ANA GROUP), Dubai-United Arab Emirates

Services Coordinator 12/2017 – 10/2018

SIMAP GROUP (Kinross Tasiast), Dubai-United Arab Emirates Supervisor 08/2017 – 11/2017

STAR SECURITY, Dubai-United Arab Emirates

Security & Safety Team Leader 03/2015 – 07/2017

MAURITANIA AIRLINES, Dubai-United Arab Emirates

Assistant Management Control 04/2014 – 07/2014

CODEX DEVELOPMENT, Dubai-United Arab Emirates

Accountant 11/2010 – 11/2011

EDUCATION

• Bachelor’s degree, 2018

Economy.

Modern University of Nouakchott, Mauritania

CERTIFICATIONS & TRAININGS

• Effective time management.

• Customer experience specialist.

• Passenger Handling procedures.

• UMNR Handling.

• Academic French Language Amani Center (1 Year).

• English course.

LANGUAGES

• French: Fluency.

• English: Fluency.

• Arabic: Native.

• Urdu: Beginner.