Quality Inspector Customer Service

Dijana Jeremic

*********@*****.***

Milwaukee, WI 414-***-****

PROFESSIONAL SUMMARY

Dedicated Quality Inspector with over 13 years of experience. Takes pride in using organizational skills and meticulous attention to detail to make a significant difference by contributing to streamlining operations, enhancing efficiency, and effectively supporting various processes. Excels in creating structured workflows, optimizing task management, and ensuring that every aspect of a project or task is executed with precision. Values identifying areas for improvement, implementing process enhancements, and maintaining a keen focus on quality that plays a crucial role in delivering consistent, high-performance results.

SKILLS

Measuring

Microsoft office

Customer service

Quality control

Communication

Problem-solving

Critical thinking

Time management

Leadership

Teamwork

Adaptability

Multitasking

CAPABILITIES

Establish and implement quality procedures and specifications, testing procedures, and standards for raw materials in-process and finish products.

Develop process control procedures ensuring production of finished products meeting quality specifications and standards.

Responsible to perform geometric dimensional inspections on received goods, first article, in process-, and finished cutting tools.

Work from blueprints, uses inspection equipment with minimal amount of supervision.

Prepare and maintain product technical documents and validate documents, other technical and quality system documents and records as necessary.

Conduct research on product defects and recommend modifications in product or quality standards.

EMPLOYMENT HISTORY

Sumitomo Electric Carbide, Inc. New Berlin, WI

Quality Inspector Jan 2011 to Oct 2023

Guhring, Inc. Brookfield, WI

Quality Inspector Jun 2006 to Dec 2010

Keystone Industries Franklin, WI

Sales Associate, Personal Banker, Assistant Branch Manager 2010 to 2014

EDUCATION

University of Lasaka Lusaka, Zambia

Associate degree in Sales

Zambia Institute of Management Lusaka, Zambia

Associate degree in business management

LANGUAGE

Fluent in speaking, reading, and writing Serbian, Bosnian, and Croatian, with a strong command of these languages. Proficient in spoken German with the ability to converse comfortably, and fair proficiency in reading and writing.

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