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Cindy J Bentley-Jones

LMT (AMTA), CMA (AAMA)

+1-937-***-****

ad3j59@r.postjobfree.com

Jackson, MS 39202

 

Willing to relocate to Mississippi or Mississippi

Authorized to work in the US for any employer

Summary

Seeking my forever home in a position with employers who value and share my passion for quality care and service.

Work experience

Bank Teller

Express Employment Professionals - Flowood, MS

January 2024 to Present

Worked temporarily as a teller for Hope Credit Union.

Filing, put loan booklets together

Front Desk Receptionist

Jefcoat Fence Company - Pearl, MS

June 2023 to January 2024

Greet clients, answer phones & transfer to appropriate departments.

Process credit card and cash payments.

Medical Receptionist

UMMC Transplant Clinic - Jackson, MS

January 2023 to April 2023

Greeted patients, verified insurance, collected copays, scheduled appointments

Customer Support, Front Desk/PBX Operater

Sheraton Flowood the Refuge and Convention Center - Flowood, MS

November 2022 to January 2023

Greet guests, check in, check out, make reservations.

Answer phones, make reservations, transfer calls to appropriate departments.

Set up private room for frequent guests.

LMT

Spavia Day Spa - Miamisburg, OH

October 2019 to October 2022

Perform massages utilizing various techniques and modalities such as;

Swedish, 4-hand, hot stone, (basalt and Himalayan), body wraps, hand & foot treatments, warm oil scalp massage, chair massage and stretching.

Certificates in prenatal and oncology relaxation massage.

Licensed Massage Therapist

Gravity Spa - Beavercreek, OH

June 2021 to August 2021

Set up massage room with daily supplies and linens.

Massaged clients using relaxation, effleurage techniques. Used hot stone therapy and performed prenatal massage.

Phlebotomist/Certified Medical Assistant (AAMA)

Providence Health Group - Bellbrook, OH

July 2018 to February 2019

Roomed patients taking vitals and entering into Athena software

Perform lab duties collecting samples for tests such as phlebotomy, urine culture, flu, strep, mono, TB

Administered injections

EKG

Sent refill prescriptions to pharmacy

Certified Medical Assistant (AAMA)

Mound Family Practice - Miamisburg, OH

March 2017 to April 2018

Patient intake, collect copay, triage phone calls, and schedule appointments, verify insurance. Responsible for cash drawer for copays and processed electronic payments.

Train new receptionists

Room patients charting in Greenway

Perform venipuncture

Perform EKG, pulmonary testing, pt-INR, Injections .

Chart in Greenway and Compunet software.

Certified Medical Assistant

Miami Valley Hospital Center for Sleep and Wake Disorders - Dayton, OH

October 2015 to October 2016

Room patients, taking vitals

Responsible for medication Prior Authorizations

Assist with insurance pre-certifications

Write prescriptions for doctors' signature

scheduled appointments for studies

Instructed patients regarding study set-up

scheduled follow-up appointments

Put studies results together for conference

Transfer paper charts to EMR

Accomplishments

Worked as a team player

Requested to attend a sleep study to better educate my patients

Skills Used

Knowledge of prior authorizations

Customer service

Use of Enterprise software

Certified Medical Assistant

Obstetrics & Gynecology South - Kettering, OH

June 2013 to September 2015

Room patients, taking vitals & updating medications in EMR

Administer medications orally and by injection

Clean & stock rooms

Set up sterile and non-sterile fields

Assisted in procedures and surgeries

Responsible for weekly labor & delivery report

In charge of maintaining drug samples

Occasionally perform phlebotomy

Answered phones

scheduled appointments

Called patients with results from procedures

Operate NST machine

Removed surgical staples

Transferred paper charts to EMR

Accomplishments

Selected to be the sole MA for one physician

Skills Used

Administration of injections

Surgical staple removal

Setting up a sterile field

Operated machines used in surgeries

Donation Specialist

Community Blood Center - Dayton, OH

February 2013 to May 2013

Screened donars for their ability to donate blood. Set up sterile bags to machine. Performed phlebotomy. Dismantled bags and processed them for transport.

CSR - Customer Service Representative

MetLife Auto & Home Call Center - Dayton, OH

March 2000 to January 2011

Answered calls from customers in the inbound call center

Managed customer accounts by making changes to auto and home insurance policies

Responsible for troubleshooting

Processed online payments.

Member of specialty

Resolved customer issues

Education

License from the Ohio State Medical Board in Medical Massage Therapy

Dayton School for Medical Massage - Kettering, OH

November 2017 to January 2019

Associate of Applied Science in Medical Assisting

FORTIS COLLEGE - Centerville, OH

May 2011 to December 2012

Associate of Applied Science in Visual Communications

SINCLAIR COMMUNITY COLLEGE - Dayton, OH

January 1989 to July 1993

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