Christina Seay

Atlanta, GA *****

ad3iyx@r.postjobfree.com

+1-561-***-****

* ***** ********** ** ******** Service Representative, very oriented team player. Also handling inbound and outbound calls with personal phone etiquette skills and handling multiple phone lines . Last but not least dealing with, Problem solving Communication skills, and handling multiple phone lines, technical knowledge skills, and having Patience with difficult customers. I'm also a team player very enthusiastic, very organized and very oriented. I'm looking to work in a stable environment Full-time/Part-time to work 8 hours in person or remotely. Work Experience

Prep Cook/Dishwasher

Jimmy John's Sandwiches - Atlanta, GA

October 2020 to December 2023

• Prepared meals in a high volume kitchen with exceptional precision

• Trained and supervised novice staff members at food stations

• Ensured compliance with menu, portioning, and presentation

• Maintained food stations compliant with sanitation and hygienic regulations

• Skilled to use standard food preparation utensils and kitchen equipment

• Assisted in coordinating restaurant events.

• Cook and prep foods in timely and safe productive manner

• Cook foods for specific diets to fit the standards of customers

• Cleaning duties such as washing dishes and intense kitchen cleaning.

• Handling the cash registers taking orders dealing with credit cards, refunds, handling inbound calls for customers purchase.

Cashier/Customer Service

Meritage Hospitality Group - Wendy's - Atlanta, GA July 2018 to September 2019

• Operated cash register at check out, and other related cashier duties.

• Ability to memorize accurately product codes to enhance customer service at the register.

• Assisted Scan Coordinator to test price integrity of products in the store.

• Balanced cash drawers, prepared store deposits, completed necessary paperwork for closing.

• Receive payment by cash, check, credit cards, automatic debit; issue receipts, refunds, credits or change due to customers.

• Hands-on experience in using the scanner and the cashier register. Online Chat Representative

Arise platform( Comcast Working from home) - Atlanta, GA March 2014 to June 2017

• Quickly and accurately logs customers’ account information, suggests solutions to maintain customer support and ensures seamless transfer to the appropriate customer care teams if a customer experiences repeat issues.

• Applies computer skills to navigate multiple tabs, windows and systems.

• Easily empathizes and remains patient with difficult callers.

• Fields an average of 190 daily calls to help resolve customer issues ranging from technical support customer concerns to billing issues.

Chat Customer Service Representative

Arise platform ( AT&T Working from home) - Atlanta, GA January 2011 to February 2013

• Quickly and accurately logs customers’ account information, suggests solutions to maintain customer support and ensures seamless transfer to the appropriate customer care teams if a customer experiences repeat issues.

• Applies computer skills to navigate multiple tabs, windows and systems.

• Easily empathizes and remains patient with difficult callers.

• Fields an average of 190 daily calls to help resolve customer issues ranging from technical support customer concerns to billing issues.

Education

High school diploma

Stanley High School - Shreveport, LA

June 2018 to July 2019

Certificate in Business Finance

Atlanta Job Corp - Atlanta, GA

April 2011 to August 2012

Skills

• Meal Preparation

• Live Chat

• Cooking

• Technical Support

• Troubleshooting

• Kitchen Experience

• Food Preparation

• Microsoft Word

• Microsoft Office

• Customer service representative

• Dishwasher

• Food preparation

• Phone Etiquette

• Multi-line Phone Systems

• Computer Skills

• Microsoft Powerpoint

• Microsoft Outlook

• Data Entry

• Accounts Receivable

• Administrative Experience

• Assistant manager experience

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