Quality Assurance Qa Analyst

ERIC KINTAUDI MIZELE

Keller, TX *****

817-***-**** - ********@*****.***

Professional Summary

My User Story:

Results-driven QA Analyst, skilled in SDLC, STLC, SQL, SCRUM, Acceptance Testing, Defect Management, Integration Testing, Quality Assurance, Regression Testing, System Testing, UAT, Test Case and Requirement Management, Web Testing, API testing, and Automation. A coding bootcamp graduate with practical experience applying acquired skills in real-world scenarios across various industries. Proven track record in defect detection strategies, cross-functional collaborations, and advanced data verification processes. Offering a decade of experience in quality assurance, coupled with leadership and expertise in IT.

Skills

Programming Language:

Python

Database:

Oracle SQL

Testing Tools:

Jira and Zephyr

Postman, Appium, BitBar, Selenium, and TestComplete

Methodology:

Agile

Soft Skills:

Leadership

Problem-solving

Excellent writing and communication skills

Languages:

English (Fluent)

French (Fluent)

Other:

Microsoft Office Suite

.

Work History

12/2021 to Current

QA Analyst

Volkswagen Group of America

Spearheaded a defect detection strategy, resulting in a 20% reduction in post-shipping issues and enhancing overall product quality.

Orchestrated cross-functional collaborations, streamlining communication channels and achieving a 15% increase in product excellence.

Applied SQL expertise to implement advanced data verification processes, ensuring data integrity rate.

09/2021 to 12/2021

Quality Operations Leader & Interim Supervisor

Reconext

Pioneered comprehensive testing protocols for Meta Quest headsets, achieving a 25% reduction in defect resolution time and elevating product excellence.

Implemented Jira and Zephyr for optimal project coordination.

Crafted and executed meticulous project artifacts, including test plans and SOPs, resulting in a 30% improvement in software and hardware excellence.

12/2018 to 05/2021

Quality Operations Leader

Foxconn (S&B)

Engineered a new fraud detection process, significantly improving financial security and saving 15% in warranty management costs.

Achieved rigorous performance and load testing methodologies including functional testing, usability testing, performance testing, security testing, user acceptance testing, ensuring responsiveness, stability, and resource efficiency under diverse conditions.

Conducted in-depth analysis of mobile application and operating system performance, identifying potential areas for improvement and proactively addressing them in subsequent testing cycles.

10/2014 to 01/2015

QA Specialist

Walmart.com

Implemented precision-focused inventory oversight, reducing discrepancies by 20% and ensuring superior product accuracy and quality.

Led warehouse audit initiatives, resulting in a 25% improvement in cycle accuracy.

Produced comprehensive reports with 100% accuracy, aiding management decision-making processes.

04/2014 to 10/2014

Mobile QA Testing Specialist

S&B Industry

Executed proficiency in Mobile QA Testing, achieving an 80% reduction in defective unit reports.

Established and maintained a robust mobile testing environment, incorporating the latest devices and operating systems to align with evolving industry standards.

Implemented comprehensive test scenarios tailored to mobile platforms, ensuring the seamless functionality of iOS and Android applications.

Education

Bachelor's degree in computer science (In Progress)

University of North Texas.

Associate in science, Computer Science

North Lake College.

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