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Customer Service General Manager

Location:
Chennai, Tamil Nadu, India
Posted:
February 09, 2024

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Resume:

NAGARAJ. V #***. NRS ROAD,,

ad3int@r.postjobfree.com KORATTUR

(91-994******* Chennai - 6000 76.

OBJECTIVE

To work in challenging environment where I can make difference. Aiming to play a major part in the field of Operations and management by creating individuals and professionals with a spirit of innovation and committed to quality and production, where my skills are used to the fore.. EDUCATIONAL QUALIFICATIONS

Degree University Year of Passing Aggregate

MSc (IT) Annamalai University May 2007 63%

BBA Madras University May 2004 53%

WORK EXPERIENCE

Finecons Private Limited

Worked as Billing Executive with Finecons private limited from Oct-2022 to Feb- 2024

Responsible for maintaining the records of office invoices.

Tracking, reviewing, approving, and issuing invoices

Defining invoicing data types and maintaining databases. Investigating slow approvals. Managing client requests and queries.

.

Kellogg and Andelson Management Services Private LTD. Worked as Accounts cum Admin Executive with Kellogg and Adelson Management Services Pvt Ltd from Apr-2016 to Nov - 2016.

Responsibilities:

Responsible for maintaining the records of office Equipment for AMC’s of UPS, Air conditioners, Photocopier Machine, and follow- up of renewal.

Distributing the stationary as per requirement and keeping the record.

Provision of Office Stationery and maintain stock level and issue details.

Maintaining the documents records. Assisting the Director and General Manager in planning and executing the events and other activities in organization.

Responsible for handling the petty cash and keeping the record of expenses

Maintaining proper filing and record keeping of expenses bills and other useful documents related to day-to-day activities.

Assisting Director and General Manager in Recruitment and other HR related functions, General office administration.

Monthly updating MIS report for new joined and resigned employees.

Monthly updating leave record of employees.

Maintain Labour welfare compliance work, and PF office and insurance work for employees .

IGS – Intelenet Global Services Pvt Ltd

Have been working as Senior Customer Service Executive with Intelenet Global Services

(joint venture of Barclays Bank PLC, UK and HDFC, India). Department: IDP (Invoice Discounting Process) From June 2008 to March 2016. Responsibilities:

To generate funds in to the customer’s Trust accounts through transaction, such as invoice, credit Notes, Cash and Adjustments that effects customer’s availability of money status overnight.

To validate the entries and update transactions of each customer’s account to affect their availability of money.

Management Information System

To distribute work to agents

To follow up queries

To monitor the work and report hourly updates to TL.

To maintain reports and TL backup work.

Nexage Technologies India Pvt. Ltd

Worked as Office Assistant with Nexage Technologies India Pvt. Ltd from Mar’2004 to Jul

‘2005.

Responsibilities:

To perform HR backup work with intensive fieldwork for improving the internal business.

To manage internal calls related to infrastructure requirements that fulfill the employer’s requirement within minimum time frame.

Daily maintenance check to ensure the proper policies followed as per the internal guidelines.

Moyphus Software

Worked as Infrastructure admin with Moyphus Software from May’ 2003 to Dec’ 2003. Responsibilities:

To Perform in admin work which is needed for business improvement.

To manage infrastructure work and managing the engineer’s requirement as per the defined time lines.

Routine check to ensure the Moyphus guidelines towards the infrastructure. Declaration:- I Hereby declare that the above – furnished details are true with Proven Records

Personal Details:

Date of Birth : 23.03.1977

Gender : Male

Father name : K.Venkateshan

Address for Communication : #107. NRS Road, Korattur, Chennai-600076.

V. NAGARAJ.



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