ROBIN T. WEST

**** ******** ***** *** **

Brooklyn, NY 11213

929-***-****

ad3ila@r.postjobfree.com

SUMMARY OF SKILLS

● Qualifying Certificate in Food Protection

● Knowledge of POS register operation

● Excellent Customer Service skills

● Proficient in Microsoft Word, Excel, and PowerPoint

● Fire guard license

PROFESSIONAL EXPERIENCE

ALLIED UNIVERSAL

Jamaica, NY

Security Guard

10/2016 - 06/2018

Manhattan, NY

Security Guard

06/2018 - 11/2020

Brooklyn, NY

11/2020- 06/2021

● Greet visitors as they arrive in a positive manner and ensure that they have permission to enter the premises

● Verify personal status(quests or visitor) prior to allowing people venture inside the hotel

● Monitor authorize entrance and departure for employees and guest/visitors

● Circulate among visitors and guests so that proper order can be maintained

● Patrol the inside and outside of the building to ensure that no nefarious activity takes place McDONALD'S Maspeth, NY

Shift Manager 01/2015– 11/2015

McDONALD’S Brooklyn, NY

Shift Manager 07/2011– 12/2012

● Supervised a team of approximately 13 members per shift.

● Counted out register tills, balanced the safe, and made nightly deposits within the restaurant.

● Remained focused on producing quality food and excellent customer service.

● Prepared menu items in the kitchen area and monitored quality and freshness of food.

● Resolved customers’ complaints to ensure each guest was satisfied with their meal. CENTURY21 New York, NY

Sales Associate 08/2010 – 02/2011

● Received and processed cash and credit payments for in-store purchases.

● Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

● Located and described use of merchandise that best met customers’ needs.

● Separated clothing out by department for easy stocking on sales floor. McDONALD’S Maspeth, NY

Crew Member 05/2014 – 10/2014

McDONALD'S Brooklyn, NY

Crew Member 04/2009 – 10/2009

● Recorded customer orders and repeated them back in a clear, understandable manner.

● Served fresh, hot food with a smile in a timely manner.

● Carefully maintained sanitation, health and safety standards in all work areas.

● Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.

● Frequently washed and sanitized hands, food areas and food preparation tools.

● Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.

EDUCATION

WILLIAM E. GRADY HIGH SCHOOL Brooklyn, NY

High School Diploma 06/2011

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