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Customer Service Claims Representative

Location:
Olathe, KS
Posted:
February 09, 2024

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Resume:

Michael Robert Scheuer

***** * ***** **.

Olathe, KS 66062

847-***-****

ad3ijm@r.postjobfree.com

Education

University of Kansas Lawrence, KS

Bachelor of Science in Business, Business Administration May 2010 Experience

AIG Olathe, KS

Professional Associate August 2013-Present

• Reviewed over 15,000 Financial Lines claims

• Provided customer service to brokers and insureds

• Researched claims to determine extend of exposure

• Proficient at reviewing and explaining policy coverage Farmers Insurance Olathe, KS May 2010-June 2013

Office Claims Representative

• Completed more than 7,500 claims through tenure. Provided optimum service to policyholders, negotiated fair settlements and identified fraudulent claims.

• Analyzed claims to determine extend of company liability

• Responsible for decision making process relating to policy coverage

• Negotiated and explained auto polices to insureds and claimants Clayton Homes Lawrence, KS June 2009-May 2010

Technology/Financial Consultant

• Responsible for all Microsoft Office work

• Handled all technology questions/concerns

• Responsible for data input relating to customer orders Community and Voluntary Activities

• Youglife Leader

o Led teams of six in team-building activities

o Provided guidance to at-risk students



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