Shelly Clanton

404-***-****

ad3ijf@r.postjobfree.com

Starkville, Mississippi 39759

Summary: A customer service representative for over 4 years of experience working in a telephone call center environment. Personally handled sales calls and customer care calls daily. I would love to use my skills to fill the customer service position within your company. Education Carver Bible College,

Atlanta, Georgia

Associate Degree: May 2015

Biblical Studies GPA-4.0

Work History

Love’s Truck stop, 04/2022 to Current

West Point, Mississippi

Customer Service Representative/Cashier A self motivated and ambitious team player having experience in process improvement, sales and customer service in the retail and call center industry.

Sitel, 02/2020 to 1/2022

Starkville, Mississippi

Customer Service Representative

Interacting with customers to handle calls about their insurance or home policy. Sprint mart, 05/2015 to 01/2020

Starkville, Mississippi

Customer Service Representative/Cashier

Friendly retail store cashier with 8 years of check out and front lane experience. Assist customers with returns, questions, promotions, concerns and answering the phone. Kohl’s Department Store, 04/2000 to 04/2015

Marietta, Georgia

Customer Service Representative/Cashier

Answering the phone and answering questions pertaining to refunds and returns and shipping items.

Skills

*Customer Service Representative

*Empathy

*Problem Solving

*Typing wpm 65

*Communication

*Multitasking

*Customer Interaction

Education

*Associate Degree *Biblical Studies

References

Shareka Medina, Mental Health Therapist

770-***-****

Shannon Vaughn, Accountant

678-***-****