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Data Entry Customer Service

Location:
Cedar Rapids, IA
Posted:
February 09, 2024

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Resume:

EMPLOYMENT HISTORY

OCT **** - PRESENT

Donor Coordinator, ChildFund International, Richmond, VA

Analyze donor data to identify trends and patterns, and make recommendations for targeted fundraising efforts. Develop and maintain strong relationships with existing and potential donors, ensuring their continued support and engagement with ChildFund International's mission and programs. Develop and implement a comprehensive donor retention strategy to increase donor loyalty and long-term support for ChildFund International's programs.

Collaborate with program managers and international partners to develop a comprehensive plan for fund allocation, ensuring that resources are effectively utilized to support ChildFund International's mission and goals. Create and deliver presentations to potential donors, showcasing the impact of their donations and the importance of their continued support for ChildFund International's programs. Coordinate international site visits for donors to showcase the impact of their donations and the work being done for children in the program.

Serve as a point of contact for donors, addressing any questions or concerns and providing prompt and personalized support.

Uses Salesforce on a daily basis to input donations, create reports, and review data for sponsors. Uses Microsoft 365 daily, utilizing Excel to input donor data for treasury, IT, and marketing use. NOV 2020 - SEP 2021

Assistant Teacher, KinderCare Learning Center, Clive, IA Collaborate with other assistant teachers to plan and implement engaging and educational activities for children. Assist in creating a safe and positive learning environment for children. Perform assessments and document children's development and progress. Maintain accurate records of children's attendance and daily activities. Communicate effectively with parents.

Assist in coordinating and implementing special events and celebrations for children and their families. JUN 2019 - NOV 2020

Events and Venue Liaison, Greater Des Moines Botanical Gardens, Des Moines, IA

•Assist with office operations, including filing, data entry, and inventory management. Coordinate logistics and execution of events and venue rentals. Coordinate and oversee the installation and maintenance of botanical displays and exhibits within the venue. Develop and maintain relationships with local vendors for event supplies and services. Collaborate with other departments within the organization to ensure a seamless and well-coordinated event experience. Assist in the development of marketing materials and promotion strategies to attract new clients and increase event bookings.

Give tours and consultations to prospective clients. 2305 River Bluff Dr NW Apt 103, Cedar

Rapids, United States, 52405

ad3iif@r.postjobfree.com

319-***-****

MECKENZIE LOZANO

DATA ENTRY CLERK

PROFESSIONAL SUMMARY

Data Entry Clerk with 2 years of experience in deepening and enriching donor experiences, increasing financial health, and improving key processes. Good communicator with strong attention to detail and adaptability. Aims to leverage data input experience to contribute to the success of an organization. EMPLOYMENT HISTORY

SEP 2018 - MAY 2019

Brand Ambassador, Altar’d State, West Des Moines, IA

• Engage with customers to provide them with the ideal shopping experience.

• Greet customers and inform them of promotions.

• Provide exceptional customer service as a fitting room attendant to increase sales.

• Maintain an organized environment for customers. Collaborate with the marketing team to develop and implement brand strategies to increase customer engagement and drive sales.

Collaborate with visual merchandising team to create visually appealing displays and product showcases that attract customers and increase sales conversion.

Maintain a positive and welcoming atmosphere for customers by providing exceptional customer service and addressing any concerns or issues in a timely manner.

Provide feedback on customer preferences and trends to the marketing team to help shape brand strategies and product offerings.

Assist in training new brand ambassadors on company policies, procedures, and best customer service practices. MAY 2018

Ministry Assistant, Riverside Lutheran Bible Camp, Story City, IA

• Coordinate large-scale camp events.

Assist in planning and organizing religious retreats and conferences for groups. Assist in creating and implementing programs that promote spiritual growth and development for campers. Collaborate with local churches to develop and execute community outreach programs. Provide administrative support by managing camp registrations, processing payments, and maintaining camper records. Assist in managing the camp store inventory and restocking items as needed. Provide counseling and spiritual guidance to campers during religious retreats and conferences. EDUCATION

Bachelor of Arts in Social Work, University of Massachusetts, Boston, MA Certificate in Youth Mental Health Counseling, Grand View University, Des Moines, IA Associate of Arts, North Iowa Area Community College, Mason City, IA SKILLS

Community Outreach Organizational Leadership

Volunteer Recruitment Customer Service

Empathy and Active Listening Classroom Management

Data Reporting Microsoft Excel

Microsoft PowerPoint Microsoft Word

Salesforce



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