Christopher Morton

Walterboro, SC *****

ad3ihb@r.postjobfree.com

+1-843-***-****

alternate number is 843-***-****

Authorized to work in the US for any employer

Work Experience

Wal-Mart Associate

Walmart - Walterboro, SC

May 2023 to October 2023

Customer Service Retention Sales

Spectrum (Charter Communication LLC) - Overland Park, KS August 2022 to February 2023

Providing customer service and retention sales. Here we would field calls from customers looking to cancel their accounts. We provided internet and cable to these customers. Also we were just getting Spectrum mobile going as well. My primary goal was to keep customers with Spectrum by providing excellent customer service and offering the customer better options that would best address their concerns. Whatever the reason for canceling our goal is to address that reason and use all resources available to keep them.

FedEx

Fed Ex - Kansas City, MO

July 2021 to May 2022

I worked as a package handler then moved to a trainer position, then to position as a facer. With this position I made sure the system was running correctly. Any issues with the system, control panels, and incorrect packages I handled.

Service Technician

Atkinson pools and spas - Mount Pleasant, SC

July 2014 to December 2020

Working as a pool technician I had a company truck and I drove a route. I took care of my route that consisted of 50 to 60 clients that I would take care of every week. Each stop consisted of the cleaning of their pools, balance their pools with proper chemicals after testing, inspected all equipment. Fixing equipment. If it was a major maintenance issue I would email our office and they would set up a time to come out and fix major problems. After each call I would email the customer and my home office to show them that I have been there and the condition of the pool when I left. Server

Cracker Barrel - Walterboro, SC

August 2010 to July 2014

Taking great care of guests.

Sales Representative

Citibank Customer Service - Kansas City, MO

April 2005 to June 2010

Customer service and sales. Assisting clients with their credit card and loan products. Providing excellent customer service. Sales of Citibank products and features. Sales of loan products. Home equity loans, personal loans and other card options. Always at the top percentile with sales. I consistently won monthly, quarterly and yearly sales awards and bonuses. Generally finishing with 130-150 percent of sales goals. Sales Associate Customer Representative

Best Buy - Kansas City, MO

February 2004 to April 2005

Sales Associate in the Computer department. I would provide customer service and sales in other department if needed but I was a top performer in My computer dept as I was there 90% of the time. Products I sold were desktop computers (personal or business) laptops, printers, monitors and last but certainly not least, all accessories. The accessories produce biggest profit margin. Cables, speakers, hard drives, memory upgrades RAM. Cameras etc. Also sales of a warranty. A service that goes way beyond the normal factory warranty and our warranty covers a lot more. Sales Representative

Circuit City - Denver, CO

September 2000 to September 2003

Customer service and sales of all circuit city products and warranty products. Mainly focused in the computer department but we sold store wide. Always at the top of the class and leading the way with sales.

Education

Some College in Business

Coastal Carolina Community College - Jacksonville, NC August 1998 to May 1999

High school in General Diploma

Jacksonville High School - Jacksonville, NC

August 1994 to June 1998

Skills

• Inventory Control (5 years)

• Leadership Training (1 year)

• Customer Service (10+ years)

• Typing (10+ years)

• Data Entry (10+ years)

• Team Leader (3 years)

• Training & Development (1 year)

• Sales (10+ years)

• Field Service (5 years)

• Oil Change

• POS (5 years)

• Service Technician Experience

• Troubleshooting

• Driving

• Heavy lifting

• Customer service

• Leadership

• Sales

• Training & development

• Account management

• Serving

• Typing

• POS

• Cash register

• Retail sales

Certifications and Licenses

food handler certificate

Certified Pool Operator

Additional Information

• I am a super fast learner can adapt very quickly to new and changing work environments.

• I am very intelligent.

• I am an extremely hard worker.

• Highly Focused and Highly dedicated.

• I am very reliable

• I am extroverted, love talking to customers and team members. I can build amazing rapport with customers.

• I am trustworthy and dedicated to my employer, my management team or manager and the success and profitability of our business. I adhere to company polices and procedures and follow guidelines set by my managers.

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