Maram Abdelfattah

ad3ig7@r.postjobfree.com

760-***-****

Amazon IXD Learning Ambassador, May 15’23 -current SBD1 Bloomington, CA

Onboarded 100 plus Associates, giving site tours so new associates understand how to navigate around the facility safely and so they all understand where to find rally points and emergency exits.

Onboarded 150 plus associates into UIS/Man Sort

Conducted VC audits on 200 plus Associates to ensure they are doing their jobs Safely and following standard work

Served as a resource for Associates with problems, questions and escalated to resolve all barriers.

Came together with leadership to ensure that safety is being prioritized around the building while also maintaining a positive attitude on the floor.

Conducted tote rodeo and safety school to make sure every associate in path can work with no barriers or injuries.

Trained ASL associates to help them better understand tote utilization to perform their job to company standard.

Assisted PA with their work and delegated other Associates to get Kickouts percentages up, we as a team got the kickout percent from low 70% up to over 90% both first half and last half of shift

Encouraged Associates to go to PxT with any concerns and escalations brought to my attention.

Assisted my learning trainers with onboarding and conduction the Behind the Smile training for day one Associates.

Trained new managers into UIS to ensure they can offer accurate coaching and development for associates.

UIS Lead Super User SBD1 Bloomington, CA

September 8, 2022 – Present

Cleared jams, stalls and collisions within the Opex stations in order in eliminate operational downtime by 20% from each shift for BHN.

Removing and reinserting IBots into the 5Lb Opex machines to ensure stations are working up to company standard.

Assisted RME with projects within the Opex machines in to broaden my knowledge of the Opex’s.

Trained RME to ensure they feel comfortable with the Opex machines to eliminate injuries.

Shadowed new Super users to ensure they can preform the process safely and up to company standards.

Problem Solve Ambassador SBD1 Bloomington, CA

Ensuring quality through repairing and/or Processing items to ensure that problems get fixed before leaving the site.

Fixed issues with Carton PrEditor that were caused by missing CSx’s/ PO’s and/or Shipments.

Possess exceptional knowledge of different tools such as Fc Research, Sideline, PanDash, Receive Web UI, and Freight Label maker.

Maintained constant communication with management to ensure that all dwelling pallets and/or ts0-shorts are processed in a timely manner.

Trained fellow Problem Solvers to ensure proficiency standard work.

Flow SBD1 Bloomington, CA

Worked in West Fluid Load to clear any conveyor Jams to eliminate downtime to get product to pack facilities in a timely manner

Spotted the Wave to ensure my partner could clear any Jams in a safe manner while also making sure other Associates stood clear of the wave.

Worked the PID to ensure that incoming inventory gets a CSx before going onto the main sorter to be processed.

Worked on the SC3 Platform to catch any Jams to make sure products gets to Costumers onetime

Technical Skills

Proficient in Microsoft office (Excel, PowerPoint ETC.)

Passionate about teaching new hires and associate development

Quick learner

Operational analysis

Communication and documentation

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