Danielle R. Jackson

Seeking full time, remote employment.

**** * ********* ****

Apt. C26

Phoenix, AZ 85019

480-***-****

ad3ify@r.postjobfree.com

EXPERIENCE

Account Manager (TTEC for Choice Hotels)

November 2021 - Present

Outbound calls to facilitate upgrade from personal accounts to Corporate Discount Program.

Responsible for accurate data entry, customer interactions and compliance with Client policies.

Food Service (Starbucks) — Target Team Leader

May 2019 - September 2020

Monitored and updated inventory based on sales, projections and corporate expectations.

Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.

Hiring, Training and Development for a team of 10 employees. Maintained a positive and productive atmosphere to enhance employee experience.

Maximized team performance by training new employees on proper food handling, corporate and guest expectations.

Sales Floor, Target — Team Leader

December 2017 - April 2019

Responsible for the daily tasks of the Seasonal and Home departments. On-Boarding, Training and Development of team members. Maintaining solid daily routines.

Collaboration with fellow sales floor team leaders. Early adoption of district, group and regional initiatives. Sales Floor, Target — Team Member/Logistics

November 2012 - January 2018

SKILLS

Customer service

MS Office

Salesforce

Operational Improvement

Organization

Administrative Support

Payroll & Scheduling

Deliver an exceptional guest experience by engaging the guest and the guest’s needs over tasks. Grow sales by maintaining merchandise, signs and labels on the sales floor.

Understand how operational procedures impact shortage and profitability.

Foster an inclusive, diverse, safe and secure culture. Facilitated in asset management.

Assisted with customer concerns.

Coordinated instock process and increased productivity. Resourceful and detail-oriented worker with extensive experience in food and service industries. Fantastic multitasker with knowledge of established management and employee supervision. Dedicated and innovative leader. Committed to identifying and leveraging opportunities for growth.

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