LIVIA CARVAJAL

Denver, Co

720-***-****

ad3iei@r.postjobfree.com

Professional Summary

Customer service representative with more than 6 years' experience in retail, helping and establishing rapport with clients and customers, Skilled at achieving customer satisfaction and customer loyalty by providing excellent service, responding to customers' needs and questions, and finding a solution or an answer in a timely matter, Available immediately for employment.

Skills and characteristics

Teamwork

Public Speaking

Operating Multiple Task

Excellent Communication Skills

Detail Oriented

Customer Relation

Problem Solving

Team Player who can also work independently

PowerPoint

Microsoft Excel

Spreadsheet

Scheduling Tools

Fluent in Spanish (written and Verbal)

Experience

Teriyaki Madness (Shift Manager) 02/2021 – Current

Leader and build together as a team, cook, cashier, Multitask, Scheduling, sales, training new employes handle a variety of tasks including providing excellent customer service in all customer interactions, helping to resolve customer concerns,

Eres Tax LTD: (Receptionist) Current Part time

Answering phone calls, Open/Closing the system keep clients’ confidential documents. Book appointments create spreadsheets, make sure clients documents are in order. Take payments

Wells Fargo Bank N.A (Lead Teller) 03/2020 – 01/2021

handle a variety of tasks including providing excellent customer service in all customer interactions, helping to resolve customer concerns, following procedures to minimize errors and reduce fraud, processing account transactions effectively as well as sharing the benefit our customers may receive when meeting with a banker, when appropriate. consistently balance cash daily, have great rapport with people, and enjoy helping others while maintaining ethics, integrity, and embracing diversity.

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