IVAN GRICE

San Francisco, CA LinkedIn: Ivan Grice ad3i9z@r.postjobfree.com 415-***-****

SENIOR IT PROFESSIONAL: PROGRAM/PROJECT MANAGEMENT

Senior IT Professional successfully delivering quality large-scale program/project management/project delivery initiatives across financial, government, and retail sectors in Europe, Asia, and Australia. Expert turning around challenging projects demonstrating skills in workplace management and Quality Assurance (QA) in multimillion-dollar environments. Demonstrated leadership managing global teams, fostering key relationships, and driving cross-functional collaboration. Proficient in a range of industry-specific technologies and methodologies (e.g., Agile, Waterfall, Hybrid) as well as system integration, data migration, and technology implementation. Adept at strategic planning, innovative solution development, process optimization, and a customer-focused approach.

AREAS OF EXPERTISE

PROFESSIONAL

Consultative/Collaborative Active Listener Leader Build Key Relationships Organizational Awareness Vendor Collaboration Rescue Failing Projects Public-Facing Communication/Presentations Critical Thinking/Strategic Solution Delivery Team Management Data-Driven Decisions Cross-Functional Coordination On/Off-Shore Team Management Concise Written/Verbal Communication Best Practices Continuous Improvement Business Process Optimization Customer-Focused Meticulous Attention-to-Detail

INDUSTRY KNOWLEDGE/TECHNOLOGY

Technology Implementation/Management Cloud/On-Premise SDLC ( Agile, Waterfall, Hybrid Methodologies) Requirements Gathering System Automation/Workflow Analysis/Documentation Application Configuration Data Migration System Integration Testing (Unit, System, Integration, UAT) Training Documentation End-User Training/Support Deployment Planning Handover to BAU Technical Understanding (e.g., Networks, Cloud Hosting, Hosted/Web Applications MS Project Google Suite Confluence Jira

NOTABLE ACCOMPLISHMENTS

Eighty20

•Turned around multiple failing projects resulting in successful delivery for major Australian retailer establishing credibility/market reputation as turnaround specialist

•Managed QA deploying enterprise-wide Citrix upgrade (10K users)

•Managed QA in upgrade of 10K virtual/physical desktops/applications from Win 7 to Win 10

Transport for NSW

•Completed program-wide quality uplift and delivery of Active Directory and Outlook mailbox migration to cloud for 17K end-users

Cathay Pacific

•Designed/implemented vendor-resourced Test Center of Excellence (TCoE) within six months including creation of integrated Waterfall/Agile test QA framework

Capgemini

•As Delivery Executive, managed AU$50M delivery portfolio; built team of ~60 SMEs across four delivery streams for major AU bank’s AU$250M digital transformation program

KPMG

•Created/executed test strategy for major wealth management ecosystem migration; collaborated with data migration team to define detailed data migration test strategy

Westpac Bank

•Delivered full-service (functional/non-functional) testing for new branch telling system managing 90 member team/AU$18M testing budget

IVAN GRICE

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PROFESSIONAL EXPERIENCE

Overview of Professional Experience: The following responsibilities apply to each of the roles in this section:

•Strategic Leadership and Vision for projects (e.g., long-term planning/alignment of projects with broader organizational goals)

•Client Relationship Management: Developed/maintained strong relationships with key clients, understanding their needs/ensuring satisfaction with the services provided

•Innovative Solution Development: Identified opportunities for innovative solutions to complex technical problems; led solution development/implementation

•Technical Expertise: Applied knowledge of latest technological developments/trends improving results

•Process Improvement and Best Practices: Identified opportunities to improve processes/implemented best practices in project management/technical execution

•Data Analysis and Reporting: Utilized data analytics to assess project performance, made data-driven decisions, provided relevant details/reports to stakeholders

•Risk Management and Quality Assurance: Identified potential risks/implemented mitigation strategies while ensuring high quality standards met throughout project lifecycle

•Change Management: Led change management initiatives, ensuring smooth transitions during project implementations/managed stakeholder impact

•Cross-Functional Collaboration: Departments/teams ensuring informed/integrated project delivery approach

•Regulatory/Compliance: Ensured projects complied with relevant laws, regulations, industry standards, particularly in sectors with strict regulatory requirements

•Resource Management: Managed allocation (e.g., budgeting, staffing, scheduling) to ensure efficient use of resources/successful project delivery

•Team Development and Mentoring: to diverse project teams, including providing training/professional development opportunities

•Business Development/Sales: Supported activities (e.g., proposal writing, presentations) to grow the business

CONSULTING PARTNER Jan 2024 – Present

Turing Consulting Remote

•Conducted QA and Automation maturity assessment for major infrastructure provider

PRINCIPAL CONSULTANT (with breaks in service for Work Perfect, Enex, Transport NSW) Dec 2018 – Sep 2023

Eighty20 Solutions Sydney, Australia

•Typical Role Responsibilities: Project management under strict deadlines, large-scale user support, cross-functional team coordination

•SME in project turnaround, budget management, delivery excellence for rescue/non-rescue projects

•Client: Woolworths: Technical Project Manager leading end-user computing (EUC) initiatives, managing AU$12M infrastructure project; turned around previously failing server replacement project

•Client: Green Cross Vets: Senior Project Manager, led subscription platform upgrade and data migration

•Client: Suncorp Bank: Test Director, overseeing migration of virtual desktop DR solution to cloud; led Microsoft Teams enterprise rollout

•Led a major Citrix virtual desktop upgrade project under tight deadlines

•Managed upgrade for ~10K users across multiple sites

•Directed Win7 to Win10 upgrade project at Suncorp Bank

•Managed enterprise-wide upgrade, application testing, test management

•Role responsibilities included large-scale system upgrades, application compatibility testing, team leadership

IVAN GRICE

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CO-FOUNDER/HEAD OF CONSULTING Aug 2020 – Jan 2021

Work Perfect Sydney, Australia

•Established/grew delivery practice, contributing to becoming monday.com’s premier partner in APAC

•Key resource in business development, client relationship management, strategic consulting, team building

PARTNER/HEAD OF CONSULTING Aug 2019 – Oct 2019

Enex Consulting Sydney, Australia

•Collaborated with Ernst & Young for industry approval of Australian open banking test strategy

•Led industry forum to discuss overall test approach

•In public-facing role, performed in industry collaboration, strategic consulting, test strategy development

TEST DIRECTOR/TECHNICAL PROJECT MANAGER Oct 2017 – Nov 2018

Transport NSW Sydney, Australia

•Led testing and QA strategy for Microsoft modern workplace rollout

•Managed project for mailbox cleanup

•Role provided quality assurance leadership, project management, stakeholder communication

PREVIOUS EXPERIENCE

INDEPENDENT CONTRACTOR Jun 2015 -Sep 2017

Clients: HSBC, KPMG, Pactera, Cathay Pacific Airways Hong Kong

Head of delivery for testing service line, responsible for an AU$100M portfolio

•Delivery Executive responsible for engagement profitability

•Test Director for AU$200M digital banking transformation

DIRECTOR Oct 2012 – Jun 2015

Capgemini Sydney and Hong Kong

Head of delivery for testing service line, responsible for an AU$100M portfolio

•Delivery Executive responsible for engagement profitability

•Test Director for AU$200M digital banking transformation

ASSOCIATE DIRECTOR Oct 2011 – Oct 2012

KPMG Sydney, Australia

Head of the Sydney test practice within IT Advisory consulting

•Test Director for an AU$100M wealth management platform migration

•Led a number of client delivery reviews to update the SDLC and delivery frameworks

TEST DIRECTOR Aug 2010 – Sep 2011

Westpac Banking Corporation Sydney, Australia

•Delivered AU$18M test effort when previous test management team walked out

EDUCATION PROFESSIONAL CREDENTIALS VISA

DEGREE: Master of Business Administration (MBA) Australian Graduate School of Management (AGSM) and

Kellogg School of Management Sydney, Australia and Evanston, IL

DEGREE: Bachelor of Arts, Experimental Psychology Oxford University Oxford, England

CERTIFICATION: Professional Scrum Master I Scrum.org

CERTIFICATION: Sales/Consulting monday.com

VISA: L2S, able to work in the US for any employer

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