Davidson Jean
CUSTOMER S E RVICE AGENT
Details
North Miami, 33161
United States
************@*****.***
Skills
Communication Skills
Microsoft Ofwce
Teampork
Combuter Skills
AyilitW to Fork in a Team
Customer Service
Communication
AyilitW to Multitask
AdabtayilitW
Last xearner
Languages
English
Lrench
Sbanish
Creol
Profile
Eqberienced and skillful Inyound Customer Service Agent broviding high PualitW service to callers, porking address and meet all needs. Adebt at folloping communication scribts to broberlW handle various needs in a boised and brofessional manner. Jroven track record of serving as an effective liaison yetpeen combanies and their botential and current clients. Forks to keeb and increase customer satisfaction pith everW bhone call. Understands the imbortance of delivering the mission of a yrand pith each and everW action and interaction that takes blace involving customers. Employment History
Customer Service Representative, Arise, Miami
— UNE 2 0 2 1 B AJRIx 2 0 2 3
Roadside Assistance.
Customer service representative, PizzaHut, Miami
L E YRUAR• 2 0 2 3 B — Ux• 2 0 2 3
H Xandled %+ customer calls ber daW and resolved customer Pueries pith a %C satisfaction rate
H Greeted customers in a friendlW and brofessional manner, resulting in a %C increase in customer loWaltW
H Xandled customer service inPuiries and comblaints in a timelW and brofessional manner, resulting in a %C increase in customer satisfaction ratings H Jrocessed customer orders accuratelW and efwcientlW, resulting in a %C increase in sales
Education
Highschool diploma, West Florida Highschool, Pensacola
— UNE 2 0 2 1 B — Ux• 2 0 2 3
Graduate pith honors