Davidson Jean

CUSTOMER S E RVICE AGENT

Details

**** ** ***** **

North Miami, 33161

United States

+1-757-***-****

ad3i8v@r.postjobfree.com

Skills

Communication Skills

Microsoft Ofwce

Teampork

Combuter Skills

AyilitW to Fork in a Team

Customer Service

Communication

AyilitW to Multitask

AdabtayilitW

Last xearner

Languages

English

Lrench

Sbanish

Creol

Profile

Eqberienced and skillful Inyound Customer Service Agent broviding high PualitW service to callers, porking address and meet all needs. Adebt at folloping communication scribts to broberlW handle various needs in a boised and brofessional manner. Jroven track record of serving as an effective liaison yetpeen combanies and their botential and current clients. Forks to keeb and increase customer satisfaction pith everW bhone call. Understands the imbortance of delivering the mission of a yrand pith each and everW action and interaction that takes blace involving customers. Employment History

Customer Service Representative, Arise, Miami

— UNE 2 0 2 1 B AJRIx 2 0 2 3

Roadside Assistance.

Customer service representative, PizzaHut, Miami

L E YRUAR• 2 0 2 3 B — Ux• 2 0 2 3

H Xandled %+ customer calls ber daW and resolved customer Pueries pith a %C satisfaction rate

H Greeted customers in a friendlW and brofessional manner, resulting in a %C increase in customer loWaltW

H Xandled customer service inPuiries and comblaints in a timelW and brofessional manner, resulting in a %C increase in customer satisfaction ratings H Jrocessed customer orders accuratelW and efwcientlW, resulting in a %C increase in sales

Education

Highschool diploma, West Florida Highschool, Pensacola

— UNE 2 0 2 1 B — Ux• 2 0 2 3

Graduate pith honors

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